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Lakeland Volkswagen

Lakeland, FL

4.3
2,914 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,914 reviews

September 11, 2019

A good place to do business. Will be back again. I drove 1 hr 20 minutes to buy my Golf R from these guys. My interactions with Brad and Trey (salesmen) was awesome as was my experience with Jared i More

by Mike S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jared Miller, Lawrence "Trey" Chapman, Bradley Frazier
September 11, 2019

Amazing Excellent service! I liked everything about this dealership. The personalized services was great! They answered all my questions. The SUV is just perf More

by DALIZ85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Shepherd, Jared Miller, Corey Godden
September 10, 2019

Very helpful Israel did not stop until he got us the right deal! Very good at his job and would recommend anyone. Definitely will come back in the future. More

by kim_hill14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Woerdehoff, Jared Miller, Israel Gerena
September 10, 2019

Oil change & tuneup Very professional service dept. All work is explained in full including prices. Customer is updated on the progress of the service. Reception area is More

by SSMITHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Lish,Dan Yerkes,Brian Woerdehof/774*W*
September 09, 2019

Friendly staff They are great and help the best they can and treat you like family they take the time to explain what is wrong with your car they listen to you and s More

by Mrskaraoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Lyndsay Baker
September 09, 2019

Smooth riding Everything I had them look into they did and repaired the squeekie door Had my oil change, tires rotated Lyndsay kept us informed on the progress More

by joevogg
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
September 09, 2019

caring Service department This service department cares about you. They have always worked with me to get me the best outcome. I appreciate Brian and all those who have worked More

by keelerjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
September 09, 2019

First service very smooth! Great service, friendly and informative personnel. Received call and assistance when asking questions. Was offered a courtesy shuttle to return home. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
September 06, 2019

Avoid If possible Scheduled the car to be looked at 9 with an appointment, did not receive a diagnostic until almost 3pm. When I went to pick up my car, they had mispla More

by Speedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyndsay Baker
Oct 01, 2019 -

Lakeland Volkswagen responded

Thank you for your feedback, I apologize for the length of service. Please contact Brian Woerdehoff so I can assist in the scratch. Thank you, Brian Woerdehoff Service Director Lakeland VW

September 06, 2019

Great and quick deal The salesman was very friendly, professional, and polite. Also very knowledgeable and informative. I got a great deal just minutes before they closed. More

by Almaocasio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Shepherd, Jared Miller
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