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Lakeland Volkswagen

Lakeland, FL

4.3
2,951 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,951 reviews

June 27, 2019

Lakeland service vw I would highly recommend lakeland vw service. They are very friendly and always make sure that I’m taken care of. Jonathan was very honest about what More

by Riah108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
June 27, 2019

Always great This place is always great. Always has been for me. Jonathan in-service help me out of a real jam a week ago. Way beyond the call of duty… Thank you a More

by jeff4165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Lawrence "Trey" Chapman
June 26, 2019

Amazing customer service! Lakeland Volkswagon provided an amazing dealership experience. I liked the fact that I did not feel pressured and everyone at the dealership worked to More

by cynthiaatwood615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller, Bradley Frazier
June 25, 2019

Satisfied We had pressure free service from start to finish. Jeff was very knowledgeable of the vehicle. Jared answered all of our concerns to our satisfactio More

by myrue6292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Miller, Jeff Havard
June 24, 2019

GREAT SERVICE! They treat you like family! Great experience every time we come to Lakeland VW for service. Everyone is friendly and treats you with respect. Consider More

by DHOOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Lyndsay Baker
June 24, 2019

Great experience! This was by far the best car buying experience I've had in years!!! Trey was so patient with me and I didn't feel pressured to purchase at all. Will More

by TTROYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence "Trey" Chapman
June 24, 2019

Certified Pre-Owned service. I had a few issues with my VW Jetta that I had bought as a used CPO vehicle from this dealer about a year earlier. The car had been very reliable but More

by ANDRESMAR2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Lyndsay Baker
June 22, 2019

GREAT EVERYONE WAS VERY HAPPY AND WILLING TO HELP ME. GREAT SERVICE CENTER IN AND OUT FOR A OIL CHANGE IN ABOUT AN HOUR. CAN'T BEAT THAT. THANK YOU ALL More

by dbccdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
June 21, 2019

HORRENDOUS Lost my car keys/fob. Never called to speak with me. I had to go there. Said they rotated my tires and cleaned my car with service. Either done. Car More

by rozsygirl68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyndsay Baker
Jul 02, 2019 -

Lakeland Volkswagen responded

I would like to apologize for your experience. Please contact me ASAP, as I would like to address your issues. Thank you, Brian Woerdehoff Service Director Lakeland VW 863-688-8112

June 21, 2019

Repair under warranty Very happy with Jonathan and his team for taking care of my warranty issue. Friendly, convenient service! Thanks for all you do for your customer! More

by PAMCAKESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
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