Lakeland Volkswagen

Friendly, courteous and knowledgeable Wonderful place to do business. Would highly recommend dealership to all. Great car buying experience. Dave Shepherd was very pleasant and it was plea Wonderful place to do business. Would highly recommend dealership to all. Great car buying experience. Dave Shepherd was very pleasant and it was pleasurable doing business with him. More

Excellent customer service! Had a recall on my emission system & was worked in quickly. They checked my entire car over & even washed it. The customer service was excellent! Had a recall on my emission system & was worked in quickly. They checked my entire car over & even washed it. The customer service was excellent! More

Israel the best salesman Israel Gerena is an excellent salesman, he knows his product (cars), has strong sales and customer service skills, an attitude of trust, friendly and Israel Gerena is an excellent salesman, he knows his product (cars), has strong sales and customer service skills, an attitude of trust, friendly and positive. Negotiation skills, communication and listening to the client. Best of all, he works hard for you to get that you want, best deal, as he did with me. If you want to buy a car and you don't know where and with whom, don't hesitate and go to Volkswagen in Lakeland ask for Israel, believe me, he is the best one to help you. More

Wow .... talk about customer service Walked in and met with Trey Chapman, he was absolutely amazing through the whole process. Listened to my needs and wants and got me to the best car fo Walked in and met with Trey Chapman, he was absolutely amazing through the whole process. Listened to my needs and wants and got me to the best car for me. Will send all my friend and family to him! Thanks Trey for being awesome buddy More

Trey is just plain wonderful Trey always has a pleasant attitude,he is always smiling and often checks to find out how best he could be of help. He is good Trey always has a pleasant attitude,he is always smiling and often checks to find out how best he could be of help. He is good More

Trey is excellent I have purchased two cars from Trey and he is just an excellent person. Not only is he enthusiastic about his job and people(one look in his office wi I have purchased two cars from Trey and he is just an excellent person. Not only is he enthusiastic about his job and people(one look in his office will confirm that), he is also the owner of multiple VWs. He loves the VW product and knows them inside and out. He is just a plain easy guy to work and talk with. I might as well also mention my excellent relationship with the service department. I think many dealerships miss the boat on how important the service department/customer relationship is. These people have made it nearly impossible for me to even think about going anywhere else. Then add to that a sales staff you like as a customer is the icing. I hope Trey stays here a long time. More

Fabulous Very professional and clean dealership will highly recommend this location to all my family and friends to come and purchase vehicles 🚗 Thank yo Very professional and clean dealership will highly recommend this location to all my family and friends to come and purchase vehicles 🚗 Thank you Helen & Marcel More

Great experience!! Michael was great! He answered all my questions and was a lot of fun. Not only that there was a no pressure atmosphere and even the management underst Michael was great! He answered all my questions and was a lot of fun. Not only that there was a no pressure atmosphere and even the management understood my wants and needs. I found the car of my dreams! Will definitely be going back to Michael and Lakeland VW for my next purchase! More

I love VW!! I have to say, Lakeland Volkswagen has to be one of the best car buying experiences I have ever had.. Michael was professional and attentive to my nee I have to say, Lakeland Volkswagen has to be one of the best car buying experiences I have ever had.. Michael was professional and attentive to my needs and really help me find what I want. Now I have my dream car and I couldn’t be happier!! More

Amazing and friendly! Bradley is one of the most patient and deviated sales dude! He listens and really works to understanding your needs in a vehicle! His explanation of a Bradley is one of the most patient and deviated sales dude! He listens and really works to understanding your needs in a vehicle! His explanation of all the features are clear and easy to get! Thank you Bradley for being the raddest sales dude! More