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Lakeland Volkswagen

Lakeland, FL

4.3
2,922 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,922 reviews

March 16, 2015

They are nuts with their trade-in offers. I went in interested in a 2015 GTI. I had already looked up the NADA trade-in of my car and it was listed as $24,900. They offered me $20,500 and said More

by tbfreefall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager working on 3/16/2015
February 13, 2015

Service Department I took my Volkswagen Tiguan in for service, I talked Gary Downey the Service Advisor, he was very informative about the service my car needed. This w More

by Sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Downey
February 12, 2015

best service department ever I just want to start by saying Lakeland VW service department is the best. Brian always had a smile on his face and went above and beyond anything I More

by ndavifson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff
February 12, 2015

Service department The service department is great ! One of the best in lakeland brain te manger is so nice ! My husband and I have been very happy and will never go any More

by Kbeard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff
February 12, 2015

Service Department I love Lakeland WV. Service department is the best place I've ever seen. Excellent customer service, very friendly, they cover all my expectations an More

by Giselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff
January 21, 2015

Service Dept. is an embarrassment to the VW brand My husband purchased a certified pre-owned GTI in December 2013. 2 weeks later it was spitting and sputtering. I brought it into the service dept. fo More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Downey, Jonathan Fiermonti, Joshua Jamison
November 25, 2014

No customer acknowledgement. Disappointing After asking for my contact in internet sales - was told that she had no authority to talk about the cars and we would need to speak with a sales pers More

by VW buyer
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Havard
September 20, 2014

Not Trustworth Drove five hours from Tallahassee to Lakeland to purchase used car. Negotiated price and other on phone before coming, including that I could have th More

by michael.delp1
Recommend Dealer
No
Employees Worked With
July 31, 2014

Customer Service is a joke! We purchased a Certified Pre-Owned Volkswagen Touareg on Wednesday, July 23rd, 2014. On Saturday July 26th, 2014, the car completely died while we wer More

by karosirup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Lawrence Chapman, Jeff Havard
June 20, 2014

Great buying experience at a good price. Have been shopping for a Jetta Hybrid on the Internet. Lakeland VW had the exact car we wanted. The question was if the price will justify the 150 mil More

by 1adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina, Marina
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