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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.4
3,260 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 3,260 reviews

June 02, 2026

Lakeland VW is my choice dealership to go to for service and purchasing they check for all the necessary things you might be due for and it keeps me worry free and I always appreciate their friendly and pro More

by tlouganj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee, service
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Jun 03, 2026 -

Lakeland Volkswagen responded

Hello, we are delighted to hear that Lakeland Volkswagen continues to be your dealership of choice for both service and vehicle purchases. We truly value your loyalty and look forward to seeing you again in the future.

June 02, 2026

Fast and easy, process, they are very patient and understanding with you. 100% recommend. Dominic is the man!! More

by Reonmiller16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Lakeland Volkswagen responded

Hi. It's great to know Dominic provided the patience and understanding that made a difference throughout the process. We appreciate the recommendation and hope you're enjoying your new vehicle!

June 01, 2026

There are always good service and people trying to help you no matter what. Thank you More

by miketsi009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Lakeland Volkswagen responded

Hello, It is wonderful to hear that our team is consistently helpful and committed to providing great service whenever you visit. Thank you for choosing Lakeland Volkswagen, and we look forward to helping you again in the future.

May 30, 2026

Outstanding service at Lakeland Volkswagen. My service advisor, Ashlee, coordinated my battery replacement programming and oil change efficiently. Her communication and professionalism made the More

by Curtis & Caren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee - 5 Stars!
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May 31, 2026 -

Lakeland Volkswagen responded

Hello Curtis & Caren, we are glad to hear you had an outstanding experience with Lakeland Volkswagen. It is great that Ashlee coordinated your battery replacement, programming, and oil change efficiently while keeping you well informed throughout the process. We appreciate your feedback and look forward to serving you again.

May 29, 2026

The whole staff welcomes you like family at christmas dinner party, Ashley at the front desk is knowledgeable, helpful and very informative, has always addressed my concerns with pure honesty. The tec More

by f_nina
Recommend Dealer
Yes
Employees Worked With
Ashley
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May 31, 2026 -

Lakeland Volkswagen responded

Hello, we are glad to hear you had such a welcoming experience with Lakeland Volkswagen. It is wonderful that Ashley provided knowledgeable, helpful, and honest support and that the technicians earned your trust throughout your visits. We truly appreciate your feedback and look forward to continuing to take care of your vehicle.

May 29, 2026

The dealership attempted to overcharge me for a service I did not need (an update that my car already had), and got rude and disrespectful at time of pickup. More

by dylan.crews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
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May 31, 2026 -

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

May 27, 2026

Dominic and the whole crew Lakeland VW were great when helping us purchase our daughters first car. Would definitely recommend them to anyone looking. More

by Caitlin.Langley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Lakeland Volkswagen responded

Hi Caitlin, thank you for sharing your experience with Lakeland Volkswagen. We are glad to hear Dominic and the team made your daughter’s first car purchase such a great experience. It is always special helping with a first car, and we truly appreciate your recommendation.

May 24, 2026

Best ever experience buying a car. No back and forth haggling. Just one initial fare offer for my trade in and one fare price for the new car. Done and dusted in one visit. Thank you D More

by Graememcdougall57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2026 -

Lakeland Volkswagen responded

Hello, it is great to hear your experience with Lakeland Volkswagen was the easiest car buying process you have had. We are glad Dominic was able to make everything clear from the start so you could wrap things up in one visit without any hassle. Thank you for sharing your feedback, we look forward to helping you again when service time comes around.

May 23, 2026

I have been taking my vehicle to Lakeland Volkswagen for over 3 years for service. In all that time I have had just one bad visit but Ashleigh Hernan in the service department resolved my problem. There ha More

by pjmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Lakeland Volkswagen responded

Hi, thank you for being a loyal customer of Lakeland Volkswagen over the past three years. We are glad to hear Ashleigh Hernan has continued to provide a positive experience while keeping you updated throughout your service visits. It is also great that she was able to step in and help resolve the one experience that did not go as planned. We truly appreciate your continued trust in our service team.

May 21, 2026

Great service! Friendly staff! They took care of le Of all Of My concerns in a timely fashion. Thank you again More

by jmagann99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2026 -

Lakeland Volkswagen responded

Hello, thank you for the kind words about Lakeland Volkswagen. We are happy to hear the team made you feel welcomed and took care of your concerns quickly. We look forward to seeing you again down the road!

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