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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,932 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,932 reviews

March 26, 2024

I made an appointment and it took almost 2. 5 hours for the oil change. Not sure why More

by EDIEANN1968
Recommend Dealer
No
Employees Worked With
Service. Over two hours for an oil change with an appointment
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March 25, 2024

Good customer service, bad at service time estimate. Was told car would probably be done in 2 hours so I left to come back later only for it to be done about 20 mins later. More

by rynnieclay
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham, Katlyn Oldham
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March 25, 2024

Hiram is one of the most knowledgeable salesmen we have dealt with. Larry was very helpful in dealing with financial options More

by rrhelmore
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Riddle
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March 23, 2024

Matt was very kind and informative. The service was speedy. Helpful for future services too. More

by CAYLAMITCHELL95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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March 22, 2024

The dealership is quiet and clean. The complimentary refreshments are the best, I've seen at Volkswagen but they are acceptable More

by micharon.byrd
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham, Katlyn Oldham
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March 22, 2024

I'm am a returning customer after 2. 5 years. Charles is a great guy, my new salesman, Will was excellent, and Dan Yerkes, the head service tech, is a trusted friend for 28 years. More

by jeff4165
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Draper
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March 21, 2024

They are always willing to help and help you get what you need. Best service More

by firefighter34346
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Matthew Lindberg
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March 21, 2024

Everyone was helpful and friendly. I never felt pressured or forced during the whole process. Process was easy and didn't take the whole day. More

by firefighter34346
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Riddle
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March 19, 2024

Pleasant and stress free, as usual! Service was quick and everyone had a great attitude. Everything was explained well. More

by smacg
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Matthew Lindberg
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March 19, 2024

Awesome Great service and very timely great dealer all the way around the service department rocks More

by tcjm3437
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham, Katlyn Oldham
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