Lakeland Volkswagen

Friendly and speedy, they got me in and out all in the same day. They were informative and answered any questions I had. same day. They were informative and answered any questions I had. More

Took my Atlas in for a quick recall. Was in and out in approximately 25-30 min. And that was including a complimentary wash. Was in and out in approximately 25-30 min. And that was including a complimentary wash. More

Very professional! They took care of me and my car in a very professional manner, and the car service was completed with great quality. They took care of me and my car in a very professional manner, and the car service was completed with great quality. More

It was just bad. Won’t be back for any type of service.No No. Won’t be back for any type of service.No No. More

Who is Larry Riddle? If that's the Finance guy I rate him a 5 The dealership was ok but I never really sat down and talked with the manager If that's the Finance guy I rate him a 5 The dealership was ok but I never really sat down and talked with the manager More

Extraordinary experience, got me in and out. Very interpersonal staff, not to pushy about the financial side (probably the best part I hate when sales members only want to talk numbers). 11/12 r Very interpersonal staff, not to pushy about the financial side (probably the best part I hate when sales members only want to talk numbers). 11/12 rating. More

I was there for 2 flat tires repair. I have a safety drive insurance for my flats and the vw custmer service told me that the insurance company was closed that Saturday and was not true. I have a safety drive insurance for my flats and the vw custmer service told me that the insurance company was closed that Saturday and was not true. This is happened almost a month ago and i still fight with the insurance for the reimbursement.. Of course I went to other placed due VW of lakeland wants to charge me $120!!! For two patches and balance the 2 tires More

Ashley, I believe was the lady’s name who helped me, was excellent in taking care of a surprise issue that was found during a recall appt. She understood that this was my only form of transportation and res excellent in taking care of a surprise issue that was found during a recall appt. She understood that this was my only form of transportation and resolved the issue with speed. All the while she made sure my double the original wait time was not going to keep me there miserable by supplying me a ride home. I had to spend more money and time than I had ever imagined at the delearship that day, but I went away feeling happy to have had the appointment. Can you even imagine?!? Great experience. More

My service experience has been excellent for my wife and myself especially from Kaitlyn who’s been wonderful myself especially from Kaitlyn who’s been wonderful More

First time scheduling service for my case with Lakeland VW, Kaitlyn was very helpful from the get go. I explained what I needed she made some recommendations and even schedule a shuttle to make things easy VW, Kaitlyn was very helpful from the get go. I explained what I needed she made some recommendations and even schedule a shuttle to make things easy easier for me. Throughout the whole process she was very informative and kept me in the loop of anything they found with the car. Very happy with the professionalism, great service by her and the team as well. More