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Lakeland Volkswagen

Lakeland, FL

4.4
3,013 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 3,013 reviews

August 15, 2025

Easy transaction. Honest. Transparent. Gave a reasonable deal at the start. It was a great experience. More

by DrTibbetts
Recommend Dealer
Yes
Employees Worked With
Codi McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Codi McDowell
Aug 16, 2025 -

Lakeland Volkswagen responded

We appreciate your feedback! It’s wonderful to hear that your experience at Lakeland Volkswagen was smooth, transparent, and straightforward. We’re glad we could provide a great deal and positive experience.

August 15, 2025

Lakeland VW is the BEST dealership to take your car and have highly trained service advisors and technicians. Quality is everything at Lakeland VW. More

by sully0911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Lakeland Volkswagen responded

Thank you for the wonderful feedback! We’re so glad to hear you trust Lakeland Volkswagen for top-notch service and quality. Our team takes pride in providing the best care for every vehicle, and we’re happy it shows.

August 14, 2025

Dominic is the epitome of customer service. No hard sell. He was very knowledgeable and LISTENED to the customer's needs, resulted in a most desirable outcome. Thanks to the TEAM for making More

by Toddbailey007
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Lakeland Volkswagen responded

Thank you for your kind words, Todd! We’re thrilled to hear that Dominic provided such excellent service and that our team made your sales process and transfer seamless. We truly appreciate your loyalty to Lakeland Volkswagen since 2008 and look forward to serving you for many years to come.

August 09, 2025

I took my car because the check engine light was on. The service department supposedly fixed it, even though I showed them that the CarNet app said that there was a problem with the start/stop system, b More

by ramos.juan
Recommend Dealer
No
Employees Worked With
Ashleigh
Aug 10, 2025 -

ramos.juan responded

Perfect Thank

Aug 15, 2025 -

Lakeland Volkswagen responded

Hi Ramos, I’m sorry to hear about the issues you and your daughter experienced at Lakeland Volkswagen. That’s certainly not the level of service we want to provide. Please feel free to reach out to Jared Diveley at jared@lakelandvw.com so he can look into this and make things right. Thank you for bringing this to our attention.

August 08, 2025

The sales experience was top notch. Would definitely go back for another car. Thanks Dominic and Lakeland VW! More

by FULCHERW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Lakeland Volkswagen responded

Thank you for the 5-star review! We're glad to hear your sales experience was top notch. Dominic and the Lakeland VW team appreciate your kind words and look forward to helping you again in the future!

August 06, 2025

Everyone is very nice and professional. The work done on my car was completed in a timely manner. More

by greta.smith75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 07, 2025 -

Lakeland Volkswagen responded

Thank you, Greta! We're happy to hear you had a great experience and that everything was completed on time. We appreciate your kind words and we look forward to seeing you again at Lakeland Volkswagen!

August 04, 2025

Every time that I've had to come into the dealership, the service, amenities, the waiting area....everything has been too notch. Keep doing the awesome job that you are already doing!😉 More

by ccbwealth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 05, 2025 -

Lakeland Volkswagen responded

Thank you for the fantastic feedback! We’re thrilled to hear you enjoy every aspect of your visits, from our service to the waiting area. Your kind words motivate us to keep delivering top-notch experiences at Lakeland Volkswagen!

August 03, 2025

Danny Hernandez a excelent seller, good actitud and helpful. Good attention everyone at dealership im happy with my new GTI More

by robertsantiago398
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Lakeland Volkswagen responded

Thank you, Robert! We’re glad to hear Danny Hernandez provided excellent service and that the rest of our Lakeland Volkswagen team made your experience a positive one. Enjoy your new GTI!

August 03, 2025

They were professional and clear with my service. I feel like the dealership is really nice and I didn't have an appointment they just took me on the spot and got me on my way. Bam here is your car, More

by Gboivin54
Recommend Dealer
Yes
Aug 04, 2025 -

Lakeland Volkswagen responded

Thank you for the great feedback! We’re happy to hear our team at Lakeland Volkswagen was professional and efficient, especially being able to assist you quickly without an appointment. We appreciate you choosing us and look forward to serving you again!

August 02, 2025

Informed kind extremely punctual answered all of my questions. They went out of their way to assist me. I was even curious about the new vehicles. They assisted me with looking in the new vehicles. As More

by Mullinscontrolsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and a very tall sales department fellow.
Aug 03, 2025 -

Lakeland Volkswagen responded

We truly appreciate your kind words! It means a lot to know our team at Lakeland Volkswagen made you feel comfortable and provided the support you needed. Thank you for trusting us, and we’re here anytime you want to explore more or need assistance.

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