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Lakeland Volkswagen

Lakeland, FL

4.3
2,947 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,947 reviews

January 25, 2024

Timely, professional, moderate attempt at upsell, full and clear explanations of service process. Car nicely washed and clean. More

by BOB
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham, Katlyn Oldham
January 24, 2024

Michelle was extremely helpful and a pleasure to work with. Like working with an old friend. The test of the team was very friendly and accommodating as well. It was a pleasure to purchase our new vehicl More

by nick.cogswell
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Barnett
January 24, 2024

My tire pressure light went back on shortly after leaving the shop. Need more assistance More

by liamwinwood
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham, Katlyn Oldham
January 24, 2024

Friendly The people there were friendly. Larry annoyed me bc he wasn't wanting to negotiate until I almost left. More

by ASHLINOVERSTREET
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Riddle
January 24, 2024

I had no issues and was kept informed the whole time I was there waiting. More

by ivelys3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
January 23, 2024

it was comfortable. they didn't take that long for the inspection and told me what was best for my car. coffee was available More

by Lecome2001
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham, Katlyn Oldham
January 23, 2024

For what I needed fixed and was out the door. Very relaxed setting For what I needed fixed and was out the door. Very relaxed setting and was explained what needed to be fixed More

by WATKINS.JESSIE
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham, Katlyn Oldham
January 23, 2024

How about a few words? Very good. Very very very very very good good good. More

by destaszak
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Matthew Lindberg
January 22, 2024

Ashley was very helpful and made sure to provide us with all the updates and information we needed while my VW was in for service. We also enjoyed time with Hiram looking into options for a second vehicle. More

by rrhelmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
January 20, 2024

Amazing customer service! The staff at VW Lakeland is the best, especially Matthew. Thank you so much! More

by kimbrel.heather01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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