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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,506 Reviews

1,506 Reviews of Lakeland Volkswagen - Service Center

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June 06, 2023

My service experience was very good. Great customer service. Wait time was minimal and everything was explained very well. More

by aldermurray57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
June 06, 2023

Very efficient service, no pushy upselling, pleasant waiting area. Easy online appointment scheduling. Reasonable pricing More

by gilliancorrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2023

Service seems to always take forever. I've had 2 services there and both times service took all day. I also have an issue with a faulty steering wheel with no timetable of part availabi More

by kwhip10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley, and sales manager
June 02, 2023

I have had nothing but a good experience from the beginning. Service was fast and professionally. More

by dwilliams50
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

I was very pleased with the results of my service recently, my car drives like new! The service people are very knowledgeable and handle any obstacles well. More

by Sueann_mahoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
May 30, 2023

Such friendly and courteous staff. Vehicle serviced in fair timing. I’m always appreciative of the advice given to keep my vehicle running smoothly and well. More

by omar.Gordon.fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Drop off was easy. I appreciate having a shuttle service to take me to work. Service was finished in a timely manner. Car was washed. More

by RF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Courteous and friendly , not my first time at this dealership ,each experience seems to be improved More

by SRON28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Friendly and caring staff. My car shaking and I was afraid to drive it. They fixed the problem and I can drive my car. More

by WINETTEJG
Recommend Dealer
Yes
Employees Worked With
Ashleigh
May 24, 2023

Always friendly service at this dealership. Fast and quality repairs, my car always returns to me in better condition than I left it. More

by jbarrick2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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