Lakeland Volkswagen - Service Center

I have had the worst experience last few months. Brought three cars in for service. Two now have had all the services suggested; now have engine lights and epc lights on. Third car is now apparently Brought three cars in for service. Two now have had all the services suggested; now have engine lights and epc lights on. Third car is now apparently inoperable. All three cars have been manufactured in last six years!!! Completely unacceptable. More

The service we have received the few times we were here was efficient, and done in a great timely manner. Also good at keeping you updated during your time of waiting. https://www.facebook.com/182806701 was efficient, and done in a great timely manner. Also good at keeping you updated during your time of waiting. https://www.facebook.com/1828067011/posts/pfbid0CKmtefBPMt43AzMH6P7wB9a1BzpBTjCeNx8BMR4Drtfj6VzYVLfggKwXwzJpJLs8l/?mibextid=Nif5oz More

Service department is great but the sales department needs a lot of help, had a horrible experience in the sales department. But I’ve always had a positive experience with service or parts. Sales wa needs a lot of help, had a horrible experience in the sales department. But I’ve always had a positive experience with service or parts. Sales was so bad had to go buy my new Tiguan at Wesley chapel vw. More

Professional well experienced curious staff. .definitely will be back....thank you will recommend thus place .definitely will be back....thank you will recommend thus place More

I live in Orlando and come to Lakeland for Service because you have the best staff and your service is excellent. My car is done on time if not earlier than expected. I appreciate the care that is tak because you have the best staff and your service is excellent. My car is done on time if not earlier than expected. I appreciate the care that is taken by all to make sure I have the best experience. More

Courteous, professional service. Flexible in working with customer to get service performed to the customer’s satisfaction. Easy access. Excellent work by service department staff. Flexible in working with customer to get service performed to the customer’s satisfaction. Easy access. Excellent work by service department staff. More

Felt welcomed when I arrived for service! Informed at all times by the Advisor. Definitely going back for future services! Thank you Informed at all times by the Advisor. Definitely going back for future services! Thank you More

I want for oil change and tire rotation took them over 2 hours ti complete. When I arrived I asked how long it’s gonna take the answer was 1 h the most 1 hour and a half. I waited 2.5 hurs. hours ti complete. When I arrived I asked how long it’s gonna take the answer was 1 h the most 1 hour and a half. I waited 2.5 hurs. More

Scheduled service oil change which was told would take an hour instead took over 3 hours would not recommend hour instead took over 3 hours would not recommend More

The service is exceptional and the staff is very professional and kind. Would highly recommend. professional and kind. Would highly recommend. More