Lakeland Volkswagen - Service Center

Came in for timing work and left with damaged timing components and a marked up crankshaft, was told it needed a engine, European specialist shop verified it did not need a motor and there is damage to components and a marked up crankshaft, was told it needed a engine, European specialist shop verified it did not need a motor and there is damage to the new parts and crankshaft and paying $$$$ out of pocket again to fix same issue. More

My third car purchase and serviced at this dealership. I can depend upon them to take care of my car. I can depend upon them to take care of my car. More

Took car for coolant leak. Fixed under warranty. Two items for improvement 1) they could have got me into a loaner a bit sooner as car was obviously not safe to drive 2) when Fixed under warranty. Two items for improvement 1) they could have got me into a loaner a bit sooner as car was obviously not safe to drive 2) when I picked up the car check engine light was on. Cleared it myself but expect that to be taken care of. I did not receive a call that vehicle was ready. Had to follow up on my own. Other than that happy with customer service and appreciate the car wash and clean interior when I picked up. Will most likely purchase next vehicle from Lakeland VW. More

Amazing customer service, was able to get my issue fixed in a timely manner. Would definitely recommend to others. in a timely manner. Would definitely recommend to others. More

This location has been good to me so far I complaints yet and service manager is great yet and service manager is great More

This place overcharges and holds you car for to long when in service. I traded in and I will never get a vw again. in service. I traded in and I will never get a vw again. More

Car was towed in by AAA on emergency basis. Part was ordered and repairs were made timely. Even helped with getting a rental and quickly made repair when part came in so as to minimize rental c Part was ordered and repairs were made timely. Even helped with getting a rental and quickly made repair when part came in so as to minimize rental costs. More

Great experience I have a atlas that will wil trade in the future I needed estimates for repairs the future I needed estimates for repairs More

Fast, professional and efficient service. I will defenetely recommend this location to my friends. Thank you I will defenetely recommend this location to my friends. Thank you More

Service was good good good good good good good good good good googooddgoodgoodgood good good good good good googooddgoodgoodgood good good More