Lakeland Volkswagen - Service Center

Communication is great and the information provided is helpful to decide what to do and what's important helpful to decide what to do and what's important More

They always do a great job fixing my car. Most time they are very quick to get you back on the road. Most time they are very quick to get you back on the road. More

The appearance of the dealership was fine. There was only 1 car inside the showroom floor so the service department customers could not become future new car buyers. Below,,, the service depa There was only 1 car inside the showroom floor so the service department customers could not become future new car buyers. Below,,, the service department icon has a listing of only ( Matthew Lindberg ). 1 person. HE WAS NOT the person that I saw OR dealt with. The Service Representative that I saw was KATLYN OLDHAM. An unprofessional sour note for your dealership. More

Great first-time service experience! Nice dealership, nice people, and the service was exceptional! I would definitely recommend Lakeland VW for your service needs. Nice dealership, nice people, and the service was exceptional! I would definitely recommend Lakeland VW for your service needs. More

The service team members at Lakeland Volkswagen, both in the office and the shop, are friendly, professional, and great to work with. We are grateful for their hard work. the office and the shop, are friendly, professional, and great to work with. We are grateful for their hard work. More

Always friendly and helpful. Clean and professional atmosphere. Great customer service. Willing to accommodate customers needs. Clean and professional atmosphere. Great customer service. Willing to accommodate customers needs. More

Very poor communication. Have been told my vehicle is fine twice when I leave but have been called twice to come back to check again. The last time they ordered a part and th Have been told my vehicle is fine twice when I leave but have been called twice to come back to check again. The last time they ordered a part and then when I went they said I would have to come back again to put I another part. Was not helpful when trying to schedule another one. More

Long wait. Not all requested work was completed. For second time they did not rotate tires which was prepaid at purchase Not all requested work was completed. For second time they did not rotate tires which was prepaid at purchase More

Matt doesn’t communicate well and very rude. And doesn’t seem to be concerned about the customers problem And doesn’t seem to be concerned about the customers problem More

Great dealership. Very prompt to my concerns and pay attention to my needs. Very personable Very prompt to my concerns and pay attention to my needs. Very personable More