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Land Rover Northfield

Northfield, IL

4.8
316 Reviews
Call Dealership (847) 446-6665
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670 Frontage Rd

Northfield, IL

60093

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316 Reviews of Land Rover Northfield

July 06, 2022

Everyone was very nice and professional and Ken was great to work with. The overall experience was great. More

by Tony Pricco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
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Jul 06, 2022 -

Land Rover Northfield responded

Tony, thank you for the great review! We are thrilled to hear that Ken delivered such a successful service experience. Drive safely, and we hope to see you back at Land Rover Northfield!

June 29, 2022

Very helpful and informed me of the cost and the time work would take ahead of time. More

by hoffman_maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Jun 29, 2022 -

Land Rover Northfield responded

We're delighted that your experience with us was informative and attentive. Feedback like yours lets us know we're making all the right moves. Take care! - Land Rover Northfield

June 19, 2022

Good follow through with my service. The car seemed better.But I got the car back dirty. A car wash would be nice. More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
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June 15, 2022

Ken is the best Calen has worked miracles on my 50 year old car Also helpful at checkout More

by visotsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calen
Report | Print
Jun 15, 2022 -

Land Rover Northfield responded

We're delighted that you've enjoyed working with Ken, Calen, and our team here at Land Rover Northfield. We appreciate your kind review and rating - thank you!

June 11, 2022

Ken took Excellent care for me. Mark and service was also excellent They are the best they were always handled my needs for me More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Jun 13, 2022 -

Land Rover Northfield responded

Peter, thank you for sharing a great review of Ken, Mark, and the team! We appreciate your business here at Land Rover Northfield and we look forward to welcoming you back next time. Drive safely!

June 09, 2022

Poor windshield repair. Went in w a very small mark and the fox didn’t get much better More

by trhomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
June 07, 2022

The service team is awesome- Tommy’s truly the best so attentive and always kept me to date on timing. More

by Sheila.kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timmy
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Jun 07, 2022 -

Sheila.kelly responded

As noted above the service team at Field’s is terrific. Thank you

Jun 07, 2022 -

Land Rover Northfield responded

Sheila, thank you for the great review! We are so glad to hear that you had a successful service experience working with Tommy and the Land Rover Northfield team. Drive safely, and we hope to see you back!

May 18, 2022

Very responsive and timely to customer situations. Advisors are courteous and knowledgeable in their respective areas. More

by dshapiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
May 18, 2022 -

Land Rover Northfield responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Land Rover Northfield team. Drive safely, and we hope to see you back!

May 17, 2022

I am very satisfied with my experience at Land Rover Northfield. Ken’s service was outstanding. More

by Simsd80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
May 17, 2022 -

Land Rover Northfield responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Ken. Drive safely, and we hope to see you back at Land Rover Northfield!

May 17, 2022

Their communication and service delivery was so poor that I will now refuse to purchase a new Range Rover that I had on order. Very disappointing to say the least. More

by Stevefiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
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