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Land Rover Sudbury

Sudbury, MA

4.8
1,121 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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83 Boston Post Rd

Sudbury, MA

01776

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Showing 1,121 reviews

April 13, 2025

Great service team ! Helpful and informative all the time ! Willing to run extra miles to keep customers happy More

by DMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Land Rover Sudbury responded

We're delighted to hear that our service team at Land Rover Sudbury went the extra mile for you! Thank you for sharing your positive experience, and we look forward to serving you again in the future.

April 13, 2025

I love the experience, always very much objective and to the matter, Client forever!!!:) best service More

by jpichardo2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Fishbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pereira-Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sief Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Aoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Aliabadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timilehin Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Given
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Lugo
Apr 14, 2025 -

Land Rover Sudbury responded

We're delighted to hear that you had such a positive experience with us at Land Rover Sudbury! Thank you for your loyalty and kind words about our service. We look forward to serving you again in the future!

Apr 14, 2025 -

jpichardo2020 responded

Great Service!!! and Superb Customer Service!!!

April 05, 2025

It was absolutely awful! I will never buy another vehicle from Herb Chambers. There is a systemic problem with my car windows and they charged $1500 in labor to replace a $2 More

by hcoubro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacia Pikul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Land Rover Sudbury responded

Heather, we understand your frustration with the issue you had with your Vehicle. We perform our repairs as specified by Land Rover repair manual and our pricing for parts and labor are also based on the Land Rover repair manual, we apologize that you have experienced an issue with your vehicle, as you know, things will fail over time and if the vehicle is no longer under manufactures warranty you will be responsible for the repairs. Thank You, Luiz Augusto Angelo - General Manager

April 03, 2025

The service team is amazing! ! The way they greeted me, provided me a loaner same day, diagnosed the issues SAME DAY. They were able to fix the issue the same day and next day my More

by Jamie Rhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Land Rover Sudbury responded

Jamie, we're delighted to hear that Derek and the Land Rover Sudbury service team provided such efficient and communicative assistance. Thank you for recommending us, we look forward to welcoming you back in the future!

April 03, 2025

Derek, and his team are fantastic and have always taken great care of our Range Rover! More

by Larrycedrone2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Land Rover Sudbury responded

Larry, thank you for trusting Derek & the Land Rover Sudbury team with the care of your Range Rover! We're grateful for your continued support and look forward to seeing you at your next visit!

March 31, 2025

The service manager was very knowledgeable and helpful. The work was performed and executed thoroughly. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Land Rover Sudbury responded

James, we're delighted to hear that our service manager provided knowledgeable and thorough assistance at Land Rover Sudbury. Thank you for sharing your experience with us!

March 31, 2025

The service department excelled. With my problem, Matt made sure all concerns were met and exceeded. More

by Brian G Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Land Rover Sudbury responded

Brian, Your feedback made our day! Thanks for the five-star review! - Land Rover Sudbury

March 14, 2025

My vehicle purchase was easy and relaxed. The salesman understood what he was selling while not pressurizing. It was an easy going experience. More

by lpeter961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zashary Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Land Rover Sudbury responded

We're delighted to hear that your vehicle purchase was smooth and stress-free at Land Rover Sudbury. Our team aims to provide knowledgeable service without any pressure, so it's great to know we hit the mark! Enjoy your new ride!

March 10, 2025

Matthew was extremely helpful and friendly. He made my service appointment a breeze and helped get me a loaner car to get to my appointment when it was discovered tgat my appointment would tak More

by tbenesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Land Rover Sudbury responded

tbenesh, we're delighted to hear that Matthew made your service appointment experience smooth and accommodating at Land Rover Sudbury. Thank you for sharing this feedback!

March 09, 2025

Very difficult to make a service appointment. I never received a call back from 4 messages left on The automated message system. The Wait for availability of loaner is too long. Previously worked More

by G.Hemond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Land Rover Sudbury responded

We sincerely apologize for any inconvenience you've experienced with our service appointment system. Your feedback is important to us, and we'll work on improving communication and loaner availability moving forward. Thank you for taking the time to share this feedback! - The Land Rover Sudbury Team