Landers Chrysler Dodge Jeep Ram

AWESOME experience ALWAYS! I have been a customer with Landers for 3 years now and always have had a great experience. The staff are always friendly and helpful! There servic I have been a customer with Landers for 3 years now and always have had a great experience. The staff are always friendly and helpful! There service department is very quick and always explains things very well. I will be using Landers from now on!! More

Need to practice on listening and value the customer time. My experience was awful. My sales person knew that all I needed was a vehicle and a buyer agreement. It took 9 hours to get it. My experience was awful. My sales person knew that all I needed was a vehicle and a buyer agreement. It took 9 hours to get it. More

Mike was Amazing This by far was the best service I have received! Mike the car guy was GREAT to me. He was so patient through my process and I greatly appreciate him This by far was the best service I have received! Mike the car guy was GREAT to me. He was so patient through my process and I greatly appreciate him and the Landers team! More

fast friendly dependable service because i been doing business with you over the last 10 years and you had not failed me yet as to superior service. continue goodwork because i been doing business with you over the last 10 years and you had not failed me yet as to superior service. continue goodwork More

Landers Takes Care of Their Customers We buy a new work truck every year. They always give us the best trade in and always find the truck we are needing. They make the finance process as We buy a new work truck every year. They always give us the best trade in and always find the truck we are needing. They make the finance process as painless as possible too! More

Jeep Service Heather and the Team took the time to address my concerns and ultimately got me taken care of in a very timely manner. They went the extra mile and re Heather and the Team took the time to address my concerns and ultimately got me taken care of in a very timely manner. They went the extra mile and reset a parking sensor. More

Great service They did a great job, very fast service. Heather was very friendly and made sure the service was done correctly. Would recommend this dealership to e They did a great job, very fast service. Heather was very friendly and made sure the service was done correctly. Would recommend this dealership to everyone. More

Fantastic Service My 2010 Jeep Commander developed a transmission noise and Lander's determined that my transfer case had failed, and I needed to replace it. Estimate My 2010 Jeep Commander developed a transmission noise and Lander's determined that my transfer case had failed, and I needed to replace it. Estimate - $4,000. However, they suggested that I check the warranty on the unit, because I had replaced it about 3 years earlier in Virginia. Even though I questioned that it was probably out of warranty by now, both the dealer service adviser and the service technician encouraged me to check. I checked the documentation at home and I had a 3 year/ 100,000 mile warranty on the unit. There were 10 days left, before the unit was out of warranty, based on the installation date, however, the warranty had technically expired 3 days (THREE DAYS) earlier because I had pre-paid for the part for the MOPAR part to be shipped to the dealer in Virginia. Landers Jeep management went to Mopar on my behalf and argued for the warranty to be honored! WOW! The warranty was honored, even including the rental vehicle provided to me by Landers. Landers Jeep saved me $4,000 cash. The repair was completed in 3 days, including shipping of the new transfer case. The text messages that they sent daily to advise of the status of the repair work were informative, and a welcome benefit.. More

The best car buying experience EVER. From start to finish this was the best, easiest and most professional car buying experience I’ve ever had. There was no arm twisting, hidden fine prin From start to finish this was the best, easiest and most professional car buying experience I’ve ever had. There was no arm twisting, hidden fine print or misrepresentation whatsoever. Mr. Pritchett is top notch and Tena is worth her weight in gold. The facility was immaculate down to the restroom. Spacious and very very clean and I’m still talking about the restroom. The rest of the facility was the same way. I have several more autos to buy in the years ahead and they all will be purchased from Landers. The vehicle was everything I wanted and more. Mr. Pritchett told me to come see him before I bought anywhere else. He told me that no one could beat him on anything, service, selection, pricing and professionalism. He was right on all four points. Kudos and congrats to him. My daughters love their daddy’s new truck. They now have plenty of leg room in the back seat and a new conversation topic at the lunch table. They love the kicking sound system. I look forward to many years of a great relationship with you guys. You people know how to treat a customer first class. Keep up the great job. Emil and Tena thanks a bunch. My name is Raymond Byrd and I approve of this message. More

Vehicle purchase We were handled very professionally from the minute we parked on the lot. In a very short time our priorities were established and determined the vehi We were handled very professionally from the minute we parked on the lot. In a very short time our priorities were established and determined the vehicle we were looking for. In the end we selected a brand new Chrysler Pacifica and were scheduled to come back the next day to pick it up. When we arrived all was ready and we even got to meet Steve and had our picture taken with him - icing on the cake!! More