Landers Chrysler Dodge Jeep Ram

great place to buy a car bad place to get car serviced We have purchased a vehicle from this place which was great!this last past experience was horrible and we will not be getting our vehicles serviced he We have purchased a vehicle from this place which was great!this last past experience was horrible and we will not be getting our vehicles serviced here again. We had 2 vehicles receiving serviced here over the last to week.the first vehicle was serviced in a timely manner with just a oil change which was complimentary.after that sense we were paying out of pocket for our other vehicle they played on that and started giving us the run around and coming up with rediculios prices and once they said the car was ready on 3 separated occasions when we arrived to pick up our car they let us sit in the waiting room 30 min before they said something else was wrong and had to buy some new part.on 3 separate occasions.mindful that each 3 times they did that I asked did they provide a free rental car for the inconvenience because we had 4 children's and they said unfortunately we don't .the last time I asked about a rental car they purposlessly waited on a Saturday until the rental car place was closed and then said they could call for a rental Monday if we wanted! All they cared about was getting played and tacking on extra fees and not about us getting back and forth in the process. Through this whole process I talked to 2 mangers bob and Brian and Melinda was the service person handling or service.she sounded irritated and rude every time she talked to us if she did call and Bob and Brian went to nice also (very none shalant).the first time with the oil change bob was really nice but the next time he was not,he just acted like he didn't care.and at the end if the day there ended up being something else wrong with the car and we ended up having to pay them for there services and get the problem fixed at another dealership because we were tired of the run around ,it was like they would say the car was ready we would get there then they would try to fix the car and then say no something else is wrong with it. More

Mustang purchase Bought a mustang that wasn’t inspected and didn’t have keys. Took it home for a week (sat) in garage while we went out of town because we didn’t want Bought a mustang that wasn’t inspected and didn’t have keys. Took it home for a week (sat) in garage while we went out of town because we didn’t want it to get damaged at the dealership. When we got back the a/c and a multitude of others things didn’t work. We are now told it’s on us even though we had the staff and seller tell us when we get back it would get a full work up since they never got a chance to inspect it. Seems once they got our money we weren’t valued anymore. Now I have a piece of xxxx that will cost thousands to fix due to a dealership being shady and lazy. Don’t even get me started on the fact that everything we went up there it took 20 mins for someone to notice or ask if we needed something More

Takes too long and untrustworthy I made an appointment and dropped my car off early. When I hadn’t heard back nearing the end of the day, I called Craig Noteboom, my service advisor, I made an appointment and dropped my car off early. When I hadn’t heard back nearing the end of the day, I called Craig Noteboom, my service advisor, so said he’d get back to me with an update ASAP. The next day I still hadn’t heard anything, when I called up there Craig told me that there were other cars they had to take car of first- so what’s the point of having an appointment? A week later, they said it’d be a $700 fix. I got my car back and it still had the exact same problem. I took it back. They had my car two whole weeks before I heard back from Craig this time. At this point I had no trust with this service department or advisor so I picked my car back up. I will never recommend anyone go here for anything. More