
Landers Chrysler Dodge Jeep Ram of Norman
Norman, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Teresa was awesome. Even when my insurance company were complete idiots. Thank you!!!! Will come back to yall if needed. Sorry for all the trouble complete idiots. Thank you!!!! Will come back to yall if needed. Sorry for all the trouble More
Great service and price. The people are always nice and fast. Had a slight issue scheduling but that got taken care of. Always the best. fast. Had a slight issue scheduling but that got taken care of. Always the best. More
Salesman was great! Jordan answers all questions and takes care of his customers. Give that man a raise before he goes to work somewhere else. takes care of his customers. Give that man a raise before he goes to work somewhere else. More
My truck has been sitting outside the shop for 8 days. It’s one year old, still under full warranty but Chrysler has to give approval to fix it!!!! Keep in mind , this is an $85,000 dollar truck with a t It’s one year old, still under full warranty but Chrysler has to give approval to fix it!!!! Keep in mind , this is an $85,000 dollar truck with a total fuel system fail!!!! A positive note is they gave me a loaner truck to drive. More
Too much time in the waiting room. If I have an appointment at 7 AM to get a job done that takes 30 minutes, I should be out of there before 10AM. appointment at 7 AM to get a job done that takes 30 minutes, I should be out of there before 10AM. More
The guys at Landers dodge got me in super quick and took care of everything! I would totally and unequivocally recommend these guys for any service or sales! care of everything! I would totally and unequivocally recommend these guys for any service or sales! More
Good customer service. Quick process. Good car. Helpful sales guys. Friendly staff all around. I can’t think of anything else to say but can’t submit until I reach 25 words. sales guys. Friendly staff all around. I can’t think of anything else to say but can’t submit until I reach 25 words. More
Since we lived almost 400 miles away, I appreciated that my numerous questions were answered promptly. After we were in Norman we also were given time for questions and experience with a newer hybrid vehicl my numerous questions were answered promptly. After we were in Norman we also were given time for questions and experience with a newer hybrid vehicle and it's up-to-date mechanisms. More
Three times to fix one issue, two service visits for another...then $140 charge to tell me extended warranty won't cover seatbelt? The couple grand per year I spend won't dent your bottom line, but I'll another...then $140 charge to tell me extended warranty won't cover seatbelt? The couple grand per year I spend won't dent your bottom line, but I'll never be back. Did contact service manager..got nothing but bs gaslighting More
I was told to drop my vehicle off Sunday night & to put my keys into a drop box - my car was being dropped off for a battery replacement so everytime I drove I was jumping the car … after jumping my car & my keys into a drop box - my car was being dropped off for a battery replacement so everytime I drove I was jumping the car … after jumping my car & arranging a friend to follow me all the way to dealership I found I was locked out of all gates … I called every number I could find only to be LAUGHED AT and told “I don’t know why someone would tell you to come on a Sunday no one is here on sundays.” Well I don’t either that’s just what I was told. To make matters even worse when I showed up to the dealership on Sunday I was yelled at over their loud PA system “for being on restricted property” when I was told to be there at that exact time by an employee who clearly didn’t know what they were talking about. Eventually I just left the dealership to come back the next morning - so I have to jump my car and arrange rides AGAIN - show up first thing Monday morning & explain the situation to the guy at the front desk of service who seemed to be in charge & instead of being decent & apologetic the guy proceeded to just almost laugh and tell me in a condescending way that “we have the best camera system cops will show up if you trespass blah blah.” Well that’s great buddy I walked around the property for 45 minutes trying to find someone working or an opened door and no one showed up lol I wish they would have!!!! I was hoping for a discount or at the very least an apology and received neither. This is the worst, most sloppy, horribly put together dealership I’ve ever seen in my life. PS thanks to the mechanics who smoked cigarettes in my $50,000 dollar scatpack. NEVER COME TO THIS DEALERSHIP!!!!!!!!!! More