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Landers Chrysler Dodge Jeep Ram of Norman

Norman, OK

4.2
4,701 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We are excited to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. At Landers Chrysler Dodge Jeep RAM of Norman, our goal is to exceed the expectations of every person who walks through our doors! Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service, and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care. You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s, and Chrysler Pacificas. We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles is professionally inspected and cleaned to ensure all our customers get the best used-car experience possible. If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States. We are driven to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Tuttle, Blanchard, Chickasha, Pauls Valley, Choctaw and Jones.
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481 N Interstate Dr

Norman, OK

73069

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Showing 4,701 reviews

August 02, 2021

They are always very friendly and helpful! I will definitely do business with them in the future and get all my service there. The price is very reasonable as well. More

by BECKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
August 02, 2021

It’s a dealership.. i went in for an alignment, and when my vehicle was finished, I drove off and my street oh was SO messed up it was unsafe to drive. My steering wheel was turned almost 45 degrees to the More

by Silver_wind_jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Yargee, Aaron Challis
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Hello, I'm reaching out to see if you were able to bring the vehicle in and correct the issue. I know our team reached out and scheduled with you for today.

August 01, 2021

This was my 1st time At Landers. (Mom Carol purchased car) I was greeted as soon as I locked up car. Gentleman was so nice offered me any and everything to drink then showed me to service desk. Lady at s More

by Cassiedrury1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
August 01, 2021

Unprofessional people in the service department. Rude, uncooperative. Had to go to management outside of service for resolution. Service rep expecially were unprofessional. Didn't do what manager promised More

by Babec1029
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Kirby
Aug 09, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Babec1029 I'm very sorry to that your visit and repairs didn't go as planned. If you would like to discuss further I would be happy to speak with you. Please feel free to reach out. Mike Evans, GM

August 01, 2021

Everyone I was in contact with was more than professional .The young lady who checked me ecspecially , the gentleman at parts counter was more than efficient . More

by CSCALLOPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for the kind review. We always try and do our very best in assisting our guests for any needs we can provide. Sincerely, Jeremy Yandell Service Director

August 01, 2021

totally courteous, but took a WEEK to fix a simple DEF nozzle, under warranty, 2nd time DEF system left me stranded, so I was w/o my truck for a WEEK, and that was with an appointment in advance. More

by KSIEVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for the kind review. We always try and do our very best in assisting our guests for any needs we can provide. Sincerely, Jeremy Yandell Service Director

August 01, 2021

They took 4x longer than normal and then took a dozen calls over 4 hrs to try to even get an update. If I hadn't already financed services ahead of time, I'd never use Landers again. More

by artisansound
Recommend Dealer
No
Employees Worked With
Aaron Challis
Aug 09, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Artisansound If you would like to discuss further I would be happy to speak with you. Please feel free to reach out. Mike Evans, GM

Aug 09, 2021 -

artisansound responded

How would you like to resolve this?

Aug 09, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Not sure what you are asking. Is your vehicle still here? I have no way of researching anything by your profile name of "artisansound".

Aug 09, 2021 -

artisansound responded

You've also not left me any real channels to respond with a more formal complaint. This review is being handled as delicately as my routine oil change was.

Aug 09, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Feel free to reach out to me 405-321-8228 Mike Evans. GM

August 01, 2021

It was pretty easy to make my appointment online and check in at the dealership. Teresa helped me save on future services and let me know in advance that they were a little behind schedule. Thanks for More

by Nailah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
August 01, 2021

In a two months after purchasing car still didn't get title. That is the reason why my car still can't be registered Also I asked their financial manager to put instead to warranty my down-payment $400 More

by Yury
Recommend Dealer
No
Employees Worked With
Tony Hernandez
Sep 20, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Mr. Yury sorry about your troubles here but I'm not sure that you are clear in this review. The reason for you trading your vehicle is because it had what you said to be a "bad" water pump and turned out to be a blown engine. The warranty you purchased from us with your high line vehicle is to protect you in the event that you have these same troubles in the future. This warranty is not free. In fact because it is a high line vehicle it is much more expensive. We do not take down payment and not apply it to the loan. The total transaction including warranties less your down payment is your balance to finance. It would have been nice to know about the blown motor in your trade in before we moved forward in business but at least this time you have a coverage to cover the costs of mechanical failures in the future! Best of luck to you. Mike Evans GM

July 31, 2021

The easiest car purchase I've ever had. Adam had most everything done. I signed the papers and was out in about an hour and a half. More

by SMYERB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Keepper, Tony Hernandez
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