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Landers Chrysler Dodge Jeep Ram of Norman

Norman, OK

4.1
4,701 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We are excited to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. At Landers Chrysler Dodge Jeep RAM of Norman, our goal is to exceed the expectations of every person who walks through our doors! Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service, and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care. You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s, and Chrysler Pacificas. We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles is professionally inspected and cleaned to ensure all our customers get the best used-car experience possible. If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States. We are driven to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Tuttle, Blanchard, Chickasha, Pauls Valley, Choctaw and Jones.
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481 N Interstate Dr

Norman, OK

73069

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Showing 4,701 reviews

June 12, 2021

Over price and rude service!!! We will never do business here ever again! I bought the truck from this location so figured I let them service the truck but not when they charged double the price every one e More

by HPARDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Yargee
June 12, 2021

Love Landers! The buying experience was incredible! Everyone was helpful and professional. My first Jeep and will not be my last. Great dealership and people! More

by Lovegmckaren1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Wixom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurtis, Cedric Seals, Les Northam
June 12, 2021

Busy center but service was pleasant and refreshing Busy center but service was pleasant and refreshing coffees and teas, cold water was assessable with a/c and electronic charging station for cell pho More

by Mrcarlosmartin777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Ricky Kirby, Genifer Burnell, Aaron Challis
June 11, 2021

Absolute worst service I’ve ever had. They cost me 800$ on my tag cause they wouldn’t work with me at all on when title came in in. I have several friends in the industry that said it would be no problem a More

by MONROE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch "Bud" Kugler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis, Teresa Yargee, Les Northam, Aaron Challis
Jun 15, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Mr. Monroe, I'm sorry that you feel we cost you $800. We supplied you with your title in adequate time for you register your vehicle commercially without any late fees. Creating an affidavit misrepresenting the actual dates of the contract is not something legally we are able to do. The dates of the contract must match the lien entry on the MSO or title. Respectfully,

June 11, 2021

Service was great . Genifer was a great service rep and kept me informed AND went the extra mile to find out warranty info.! - Glenn Nez More

by GNETJET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
June 11, 2021

The technician didn't refill my coolant reservoir which caused my vehicle to over heat. I returned the vehicle and explained the situation. A week later I get a call stating the vehicle was ready. Before More

by logan.edwards35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Yargee
Jun 11, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

My apologies that these issues occurred. I do show that we made it right and installed a new coolant reservoir from where it was leaking at no charge to you. We strive for perfection on all of our repairs. We do make mistakes form time to time and we are not perfect. I have a team that will always do the right thing by our guests and take care of any situation that comes to light. We are always transparent and upfront and would never try to hide a mistake, we own it and make it right. These professionally trained technicians take pride in every job so this does get to them and will always work to better themselves. In my years in this industry that is hard to come by. This group is nothing but hard working great people. I wish the situation ended with a more positive note I really do. We appreciate all of our guests. Thank You, Jeremy Yandell

June 11, 2021

We were traveling from Minnesota to Texas when we started experiencing loss of power on our truck. We had planned on stopping in Norman that night so we called Landers explaining our problem. Their serv More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
June 10, 2021

I appreciated Jordan Briner's professional attitude and customer service. Would deal business with him in the future. In addition his knowledge needs recognition as well. Thanks again. More

by GORDANBURRIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Briner
June 10, 2021

Very helpful and patient. Helped us with everything we needed and went above and beyond. Salesmen were great and also the finance department. Would come back and do business again! More

by BRIANNA POPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalee Wills, Daniel Cave, Les Northam
June 10, 2021

I was able to make an appointment, get the car in quickly, and they fixed the problem fast and for a reasonable amount. Nice people to deal with. More

by Catrin1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
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