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Landers Chrysler Dodge Jeep Ram of Norman
Norman, OK
4,702 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We are excited to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. At Landers Chrysler Dodge Jeep RAM of Norman, our goal is to exceed the expectations of every person who walks through our doors!
Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service, and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care.
You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s, and Chrysler Pacificas.
We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles is professionally inspected and cleaned to ensure all our customers get the best used-car experience possible.
If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States.
We are driven to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Tuttle, Blanchard, Chickasha, Pauls Valley, Choctaw and Jones.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,702 reviews
January 03, 2019
My Modified Chrysler Pacifica As I am a disabled veteran suffering from ALS, the young man who waited on me was very helpful and patient. The ALS has affected my mouth muscles so As I am a disabled veteran suffering from ALS, the young man who waited on me was very helpful and patient. The ALS has affected my mouth muscles so that I can no longer s poo eak clearly. But, he was patient ad I tried to make myself understood and in writing down what I was trying to say to him. There was delay in fixing my car. Great Work. More
by AReaganAirForceVet
Verified CustomerEmployees Worked With
Garrett Chesnut
January 03, 2019
Super fast service. They Got us right in without having an appointment to get the oil changed. They were finished in record time. Service was very quick and staff was ver They Got us right in without having an appointment to get the oil changed. They were finished in record time. Service was very quick and staff was very friendly. More
by hopkins5
Employees Worked With
Garrett Chesnut
January 03, 2019
Great service Great, professional service as always!!! The staff and service technicians are friendly and knowledgeable making each visit enjoyable while delivering Great, professional service as always!!! The staff and service technicians are friendly and knowledgeable making each visit enjoyable while delivering top notch work. Definitely worth my extra drive just to have all my service needs performed by them. More
by Tomtayl74
Employees Worked With
January 03, 2019
Great oil change experience Way to go. Keep up the great service. Was only 2 time to service but yes I would come back again. I I’ll tell my friends Way to go. Keep up the great service. Was only 2 time to service but yes I would come back again. I I’ll tell my friends More
by GNETJET
Employees Worked With
January 02, 2019
Painless Purchase Jason Hefferman was more than helpful in the purchase of my Jeep Cherokee. He demonstrated all of the many features as i was able to absorb. He is fri Jason Hefferman was more than helpful in the purchase of my Jeep Cherokee. He demonstrated all of the many features as i was able to absorb. He is friendly, polite and professional. Have no fear if this dealership is in your future. More
by MoreforMoore
Employees Worked With
Jason Hefferman
January 01, 2019
Great They Worked hard to get me in at the last minute, fixed things that were on recall, and sent me home in a clean car. They Worked hard to get me in at the last minute, fixed things that were on recall, and sent me home in a clean car. More
by DRo
Employees Worked With
Garrett Chesnut
January 01, 2019
WONFERFUL CARS AND PEOPLE! Jason was so kind and helpful to me when I was purchasing my sons first car he has been dreaming of for years!! The process could not have been easie Jason was so kind and helpful to me when I was purchasing my sons first car he has been dreaming of for years!! The process could not have been easier and I feel that Jason was very kind and honest which made the process more enjoyable. Jason was also very patient and understanding with us regarding any questions or concerns I might have had. J ssion has earned a return customer and also a friend!! Thabk you Jason for everything!! More
by KRISTICAN03
Employees Worked With
Jason, AJ Ridgway
January 01, 2019
7 hour oil change. Lied to every visit I was given a business card from Scott Elsberry for a free oil change and a tank of gas. Scott told me to come when I came in a could get a courtesy v I was given a business card from Scott Elsberry for a free oil change and a tank of gas. Scott told me to come when I came in a could get a courtesy vehicle. When I came in for the appointment the service advisor was ride with me and said I would not be allowed a vehicle. I asked him to take that up with Scott. Scott got me taken care of. When I was called that my vehicle was done they had only changed the oil and not put gas in it. The service adviser was rude to me again when I asked for this to be resolved. He took me to the front and obviously did not want to talk to me. Once my car was fueled I had to ask for my keys back that were sitting in front of the receptionist as I was made to wait another 30 minutes for this and was not told when it was done. I was given these free services by Scott after Braxton had offered me a free oil change previously but write "free vacuum" on his card instead of oil change. That was in apology for the first time I came in for an oil change and it took 7 hours of me waiting in the dealership. I was not allowed a courtesy vehicle then either because it would only be 30-45 minutes. This isn't even half of the bad experiences I've had here. When I bought my car here we completed the loan paperwork only to be greeted by our salesman to be told they sent the car to detail and now can't find it. This was at 11pm and an employee had taken it from the detail shop and driven it home. They set us up with a different vehicle and we went through with signing the loan paperwork again for this vehicle. Only to find the next week that our rear view mirror was not only broken but was a regular mirror and not the auto dimming mirror the vehicle was stated to come with. We brought the car back to the dealership to get this fixed we were told by Braxton that they had needed that part for another vehicle and would get ours replaced. While I was there I asked for our vehicle to get detailed because since the one they had detailed for us to buy was taken home by an employee, they had never detailed the one we did buy because it was 11:30pm and the detail shop had gone home. When I asked for the original detail I was owed Braxton told me they could not simply detail my car for free. I would have to pay for it. I explained that I didn't need the whole thing detailed I just wanted the residue off the windows from the paperwork while it was on the lot and the white window chalk off the windshield. After talking with our salesman he said they would take care of it. It took nearly 3 hours for then to " fit us in" to clean 3 windows. We walked around best buy until they called us because of course I could not get a courtesy vehicle because it would be fine so quick. When we were called it was done we found that they had vacuumed our floor mats and sprayed down the dash. But had not cleaned the windows. I had to further argue with Braxton to finally get them to clean the windows while I waited. I also came in this summer because my windshield cracked while my vehicle was parked in my driveway. I brought it in to the service department and had Braxton look at it. He agreed that there was no evidence on any impact and it should be covered by the manufacturer. They would submit a warranty claim. After about a week I called back to find out if they had any updates. He rude that I expected an answer so soon. Said it could take a month to hear back but that he would call me either way the next week to tell me if there was any update. Over a month goes by and I stop back to find out what is going on. The windshield would not be covered as it does not fall under the bumper to bumper warranty and only had a 12 month warranty. When I asked what happened to getting called either way with an update their notes show they called my cell phone and left a message with the lady that answered. I don't have an answering lady. I have been treated rudely, lied to, and been made to wait for terrible service over and over consistently for over a year. This want just a one time thing or just one employee. I had to finally raise my concerns to 5 different employees to end up with an apology $64 oil change. More
by A784201
Employees Worked With
January 01, 2019
I was in to find out why the check engine lite was on They worked me in and did the work. Gave me a ride home. They called and said they needed to flush the coolant system, I am not sure if it was needed. They worked me in and did the work. Gave me a ride home. They called and said they needed to flush the coolant system, I am not sure if it was needed. Could have been explained better. More
by bowden.doug
Employees Worked With
December 31, 2018
Friendly professional sales staff. I was out of town, it was Saturday, my bank at home isn't open on Saturday & I needed to trade my old car in on a newer one. The salesman was both fri I was out of town, it was Saturday, my bank at home isn't open on Saturday & I needed to trade my old car in on a newer one. The salesman was both friendly & professional explaining ever thing I was signing & answering all of my questions about the car I bought. The reason for not giving a 5 star rating was the finance department. I have a credit rating of 817 out of 850 possible but they stuck me with a loan which had over 5% interest necessitating me to refinance at home where I got 2.6%. Had they given me a 3% loan which I was certainly worthy of then there would have been no need to refinance (cost of $100). The price they offered was fair on my old car & the price they charged was fair on the one I bought also, so there was no haggling about price & that is nice. I felt they had helped me out of a difficult situation except for the financing which could have & should have easily been taken care of at the dealership. I recommend prearranged financing elsewhere. More
by Cman
