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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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December 08, 2020

Absolute nightmare when getting a recall fixed. Everyone was cussing at each other was not good. Service management was the worst. Don’t recommend them to anyone More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Yargee, Jeremy Yandell, Nicki Yandell
Jan 13, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Considering the time you gave us to complete a recall, change the oil, and replace the fuel filters, which was only 15 minutes. I think we did a pretty great job. Typically on those diesel engines you are supposed to let them drain for 30 minutes alone but that wasn't an option you gave us. I was beside myself on the level of disrespect you showed one of our female advisors. On top of all that your oil change and fuel filters were paid for by us.

December 07, 2020

Miracle Workers. The day I was supposed to be driving back to Georgia I had to take my car into Landers Dealership for service. Come to find out the part I would need to fix my vehicle that is under war More

by TSBME85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Nicki Yandell
December 06, 2020

They had a good inventory on line to view. The staff wasn’t pushy and easy to talk too. And the hot chocolate was awesome too. More

by JERRYTIPTON24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daquan Cartright , Adam Keepper, Ricky Kirby
December 06, 2020

Very quick service. Clean facilities. I appreciate the complimentary coffee. Was in for an airbag recall and was scheduled quickly although I had called previously and was told the part was not in stock More

by R.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
December 06, 2020

The service at landers dodge is hands down the best around. Everyone is so nice and helpful. The quality of work is just phenomenal. Couldn’t ask for a better team. More

by PARISM11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay!!! , Teresa Yargee, Jeremy Yandell, Ricky Kirby, Nicki Yandell
December 05, 2020

They go the extra mile for you!! Great customer service!! They help with things they didn’t have too!! Highly recommended them!! I know if I run into any problem I can call on them!! More

by Samanthaheinen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Yandell
December 04, 2020

The staff was very helpful and did a good job of explaining the repair. I would be willing to take my vehicle back based on my experience. More

by twimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

I was very disappointed. My car smelled of heavy smoke, the problem was not fixed I went and talked to someone yesterday and I’m coming in after school. Honestly am very disappointed and want my money back More

by Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee
December 03, 2020

Great people and great service. Very easy to complete our transaction and the couple times we needed service they took care of us in a timely fashion. More

by ROY18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
December 02, 2020

I put yes but if in a hurry i would say no. It took 2 hours to have my oil changed. Kurtis had to go out and hurry them along or who knows how long we would have been there. More

by JAGORDO24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
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