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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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May 22, 2021

My experience was terrible to say the least. My car was kept for over 24 hrs with no form of communication of it's status. More

by DSWALKER081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abe Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Tim Baker
May 26, 2021 -

Landers Chrysler Dodge Jeep Ram responded

DSWALKER081, We're disappointed to hear how you feel about your service experience. We'd like to reach out so we can resolve this as quickly as possible. Please be on the lookout for a private message regarding your contact information. Thank you.

May 21, 2021

Landers Chrysler Dodge Jeep staff is always kind and courteous. And they are efficient and informative on the work that they do. I recommend them. More

by JDTHURSTON07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather and Chris
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for choosing us for your service needs. We're glad we could help you out!

May 21, 2021

Great customer service and communication in their service department. Will be a returned customer for all service needs and for further car purchases. Tracy did a great job More

by Little Rock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks! We appreciate your business!

May 20, 2021

My service experience was my second 5-star experience with Steve Landers Ram. My advisor, Kristen, kept me up-to-date with the status of my repair, and when she found out the repair was going to take sev More

by John Ferguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Cromley
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks, John. We're glad to hear that you had a great experience working with Kristen. See you next time!

May 20, 2021

These guys are the BEST! They do everything they can to make you feel special and give you the best service possible! They are the only place to do business with. More

by CHIKSNGR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cozatt
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

This is what we like to hear! Thank you for your business.

May 20, 2021

We have bought many vehicles from Steve Landers CDJ, and we wouldn’t dream of buying anywhere else. . Their service department is always thorough, and we give them 5 stars every time. / More

by RICKETTS_CATHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Mullinax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Tim Baker, Jason Whitlock, Tim McPhate
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks, Cathy! We appreciate your business!

May 19, 2021

I was very pleased with my service this time around; didn’t have to bring car back except to have my tires with the same pressure after having a Sensor replaced. More

by VERNA.MARSHALL1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Baker
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks! We look forward to seeing you next time.

May 19, 2021

My Jeep was brought in for ac/electrical problems and it’s still doing the same thing the problems were not resolved They said they couldn’t find anything More

by caroldix9
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember the name
May 20, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Carol, We're concerned to hear that you are still having issues with your vehicle. Please expect a call from a member of our team soon. Thank you.

May 18, 2021

I love it here. Every time I come here everyone is so helpful and professional and I didn’t have to wait long at all More

by TIFFANY.HARVEY30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks, Tiffany! We look forward to seeing you next time!

May 17, 2021

Bought a Jeep Patriot there 5 years ago this month. My Jeep jerks when driving it. Brought it in. Was told it was the wheel bearings. They were changed, not covered under premium warranty, no one can tell More

by smjones113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Milam
May 18, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Shannon, We're disappointed to hear how you feel about your experience. Unfortunately, your warranty does not cover the wheel bearings. We're concerned that you're still having issues with your vehicle after service. We'd be happy to give you a call if you'd like to discuss your options. Thank you.

May 18, 2021 -

smjones113 responded

I got the platinum warranty. According to the warranty it is covered. Not to mention my car is doing the same thing I PAID to have repaired and shouldn't have. Can you show me on the platinum warranty where wheel bearings are not covered or tell me why my Jeep is still doing the same thing that the wheel bearing replacement was supposed to fix?

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