Landers Chrysler Dodge Jeep RAM - Service Center
Little Rock, AR
1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center
Heather worked with my situation and was very patient and understanding of my car situation. Heather was helpful and knowledgeable of the work performed on my car... understanding of my car situation. Heather was helpful and knowledgeable of the work performed on my car... More
Appointment time for one hour turned into two hours--which is fine but just say it will take two hours. They certainly do not go out of their way to remind you of coupon discounts that apply to y hours--which is fine but just say it will take two hours. They certainly do not go out of their way to remind you of coupon discounts that apply to your transaction either. More
Tracey was prepared for my appointment, reported the estimated cost, checked me in promptly, and kept me informed about progress. She was knowledgeable, efficient, and pleasant. Cost is comparable to si estimated cost, checked me in promptly, and kept me informed about progress. She was knowledgeable, efficient, and pleasant. Cost is comparable to similar service elsewhere. More
I do all my service with these guys. Fine people and ready to help. Heather always greats with a smile. Jim Milam is great with technical issues. ready to help. Heather always greats with a smile. Jim Milam is great with technical issues. More
Supposed to get my vehicle fixed under the extended warranty;waited 8 weeks for parts & they still didn't actually get the work done. I am beyond disappointed, frustrated & frankly mad. warranty;waited 8 weeks for parts & they still didn't actually get the work done. I am beyond disappointed, frustrated & frankly mad. More
Very, very awesome and friendly staff , explained and understanding of whats going on with your vehicle. Very clean and disinfected environment. Great selection of new and used vehicles. understanding of whats going on with your vehicle. Very clean and disinfected environment. Great selection of new and used vehicles. More
I have been buying vehicles from Steve over ten years! I have brought 6 vehicles in the 10+ years. The lady in the check In was nasty to me when I brought my car ! I will never deal with the dealership they have brought 6 vehicles in the 10+ years. The lady in the check In was nasty to me when I brought my car ! I will never deal with the dealership they don’t value their repeated customers! I have traded my car off to get away from the horrible customer service!! Tracey was so unprofessional the way that she talked to me!! More
Rick Layton was our salesman. Very friendly and professional. Rick was very helpful in finding a vehicle that met our needs. I would recommend this dealership to anyone. professional. Rick was very helpful in finding a vehicle that met our needs. I would recommend this dealership to anyone. More
Took my suv in for some recalls and got it back with a $500 plus problem after it went to this shop. I firmly believe they did something inside of the area that needed the recall and messed up something a $500 plus problem after it went to this shop. I firmly believe they did something inside of the area that needed the recall and messed up something and then sent it home with me. I WILL NEVER EVER BUY HERE NOR BRING MY VEHICLES IN FOR ANY SERVICE PROBLEMS EVER AGAIN! I WILL BE GOING TO SOCIAL MEDIA ABOUT THIS ISSUE THAT I HAD AND TELL THEM ABOUT MY EXPERIENCE! We have already bought a Dodge Charger GT 2018 here and was going to buy another Journey and a Challenger but we will take our service elsewhere! Thank you but no thank you! This company is a rip off! More
I was over charged for a brake service. Told the service what I wanted fixed and was charged for other services! Coupons not honored! Very unsatisfied! what I wanted fixed and was charged for other services! Coupons not honored! Very unsatisfied! More