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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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June 03, 2020

very good as always Steve Landers service dept. is the reason why we trade with them. We have purchased 4 total vehicles from Landers. Chrysler Sebring Jeep Compass 20 More

by PATRICIA.PURIFOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage O'Neal, Steve Landers
Jun 04, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Patricia, thanks for the kind review! We're glad that you've had great experiences with us, and we look forward to seeing you in the store next time!

June 02, 2020

Always a Very Friendly, Knowledgeable and Informative Staff. I will always take my Ram to Steve Landers for all of my Sales and Service Needs! More

by cmcurtis30
Recommend Dealer
Yes
Employees Worked With
Laura Mullinax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Landers Chrysler Dodge Jeep Ram responded

cmcurtis30, Thanks for the kind review! We're glad that we can service your Ram for you, and we look forward to seeing you again in the future!

May 31, 2020

I had my car serviced and they were very helpful and professional. They thoroughly diagnosed the problem with my car and communicated the issue with me. They offered different options I could use to sol More

by euphasek
Recommend Dealer
Yes
Employees Worked With
Jim Milam, Brent Jones
Jun 04, 2020 -

Landers Chrysler Dodge Jeep Ram responded

We're glad you had an awesome experience in our service department! Thanks for taking the time to leave a review, and we look forward to seeing you in the store next time!

May 30, 2020

Had a squeaky breaking system, after a couple visits the total system was replaced. The truck is now perfect. I was also given a loaner vehicle that accommodate my personal and professional needs with no he More

by JOHNTOLSEN1979
Recommend Dealer
Yes
Employees Worked With
Ivan Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy, Bob, Katie , Justin Gregory
Jun 04, 2020 -

Landers Chrysler Dodge Jeep Ram responded

John, We're glad you had a great experience with us in the service department, and we look forward to seeing you in the store next time! Thanks!

May 27, 2020

May 2020 oil change I was surprised by how few employees practiced social distancing or the wearing of face masks. The price went up 56% over my January oil change and I More

by rms25936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen
May 27, 2020 -

Landers Chrysler Dodge Jeep Ram responded

rms25936, We are disappointed that you had a less-than satisfactory experience with us. The safety and comfort of our customers and employees is our top priority, and that's why we are following CDC guidelines like cleaning surfaces frequently, encouraging social distancing and offering no-contact service and sales. If you would feel more comfortable, we would be happy to arrange no-contact service for you in the future. In regards to the pricing for your oil change, we’d be happy to look into this for you. Please look out for a message so we can confirm your contact information. Thank you.

May 25, 2020

This man was right on time with my service gave me discount on my tires very good person I hope I picked the right person More

by marlenet77
Recommend Dealer
Yes
Employees Worked With
Tim Baker
May 27, 2020 -

Landers Chrysler Dodge Jeep Ram responded

marlenet77, We're glad you had a great experience in our service department! Thanks for the kind review!

May 25, 2020

Chris Lawson is a awesome adviser! He"s honest with your concerns. I value his knowledge of all makes of Dodge, Jeep, Ram vehicles and. More

by nccrrll
Recommend Dealer
Yes
Employees Worked With
Chris Lawson
May 27, 2020 -

Landers Chrysler Dodge Jeep Ram responded

nccrrll, We're glad that Chris could help you out! Thanks for taking the time to leave a review, and we look forward to seeing you in the shop next time!

May 25, 2020

Always dependable. Well I don’t have 25 words. Wouldn’t Always dependable. Well I don’t have 25 words. Wouldn’t it be best to just take what I want to write and not force more More

by RRBURTON0903
Recommend Dealer
Yes
Employees Worked With
Heather Allen
May 27, 2020 -

Landers Chrysler Dodge Jeep Ram responded

RRBURTON0903, Thanks for taking the time to leave a review! We're glad you had an awesome experience in our service department, and we look forward to seeing you next time!

May 23, 2020

I called to get a quote on battery replacement. The quote was emailed to me for around $159.00. My husband brought the truck in and waited for the repair. When it was time to pay he was informed that the cha More

by hope.johnson3
Recommend Dealer
No
Employees Worked With
Richard Nelson
May 27, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Hope, We're disappointed that you are unsatisfied with your experience. We do our best to provide the most accurate service quotes, but factors like labor time and materials can change the price. The quote is an estimate of the cost which is possible to change. We would be happy to discuss this further with you and answer any questions you may have. Thank you.

May 23, 2020

One of the worst experiences I’ve ever had buying a vehicle. I ended up trading it in for a better car elsewhere. The car wasn’t even inspected before it was sold to me, and one of the issues with it w More

by nosoupforyou
Recommend Dealer
No
Employees Worked With
Adrian Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Jones
May 27, 2020 -

Landers Chrysler Dodge Jeep Ram responded

nosoupforyou, We're concerned to hear how you feel about your experience. Our used vehicles are sold as-is, however, they are inspected before they are sold and we would never put a customer in danger. We're disappointed that we couldn't make this right before you traded in your vehicle. If you have any questions or concerns please don't hesitate to reach out. Thank you.

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