Landers McLarty Nissan of Huntsville

Best sales staff and great service team My entire experience with Landers McLarty Nissan was good from start to finish. In all of my many years of car buying ordeals I have never encountered My entire experience with Landers McLarty Nissan was good from start to finish. In all of my many years of car buying ordeals I have never encountered such a knowledgeable, pleasant and helpful sales person as I did with Leonard Payton. Leonard was able to answer all my concerns or find out the answers quickly. More

Top notch experience. I had an awesome experience at the dealership. Every question was asked, and every need was met. I would recommend them to anybody. Great atmosphere. I had an awesome experience at the dealership. Every question was asked, and every need was met. I would recommend them to anybody. Great atmosphere. More

Great Overall Experience Great place to do business! Love my vehicle, the sales staff and the entire service department! If you want a Nissan, go see Deon!!! Will return for f Great place to do business! Love my vehicle, the sales staff and the entire service department! If you want a Nissan, go see Deon!!! Will return for future purchases! Less More

Being assisted by Leonard Leonard was exceptional. He created me as I entered the lot and made it his priority to find a car suitable to my liking. He also kept me in price ran Leonard was exceptional. He created me as I entered the lot and made it his priority to find a car suitable to my liking. He also kept me in price range along with having great customer service! More

Thankful for great customer service. Leonard is a great asset to Nissan. He was very patient; takes time to explain and give you thorough information. He made my car buying experience gr Leonard is a great asset to Nissan. He was very patient; takes time to explain and give you thorough information. He made my car buying experience great. I was nervous and indecisive, he continuously assured me, it was the right decision. Thank you for your guidance More

Waste of Time Recently I received a recall notice for my 2004 Titan and last week I arranged to take time off and duly scheduled an appointment for today to get it Recently I received a recall notice for my 2004 Titan and last week I arranged to take time off and duly scheduled an appointment for today to get it taken care of. According to the mailer, the repair should take about an hour to complete. I also wanted the moon roof motor assessed as it no longer works. I arrived a little before my appointment at 0700 and after the service center opened met with the service advisor. I was told that it would take 3-4 hours and was advised to take the shuttle back home. I did this and returned 4 hours later expecting my truck to be ready. It was told that it wasn't ready yet, so I went to the waiting room. After another hour, I noticed my truck parked behind the building and inquired if it was ready. The service advisor pulled up the record and said - no, it hasn't even been looked at yet. Extremely frustrated and with other things to do, I asked exactly what the nature of the recall was so that I could judge the seriousness. The service advisor did not know and had to do some research. Several minutes later he tells me that its something that had been rescinded and in fact, they didn't even have the part to fix it. I asked for my keys and left. What is the purpose of scheduling an appointment if it has no bearing on when the vehicle will be worked on? Why with a weeks notice of this visit was the part not available? And why was this not noted when I arrived? Several years ago I had a series of bad experiences here and swore not to return, but thought maybe things had changed and since it was a recall decided to relent. Bad decision on my part. Never again. Note that I chose not to use names as I believe this to be a corporate culture problem given my previous experience. More

New 2017 Blue Rogue Took my 2015 Red Nissan Rogue in for it's 20,000 mile service and while I waited I went out on the new car lot to look around. While, I had no int Took my 2015 Red Nissan Rogue in for it's 20,000 mile service and while I waited I went out on the new car lot to look around. While, I had no intention to trade my 2015 Rogue, I ended up doing so the next day after chatting with Mitch, a test drive and driving the car for the day! Mitch was helpful, accommodating and patient, as I worked through the details in my financial mind. I ended up getting an upgraded version of my Rogue so now I have leather seats, a navigation system and cool warning lights for the blind spots!! This is my 3rd Rogue and the first leased here in Huntsville as I moved here two years ago! I imagine my next vehicle will be a Nissan too! Especially if Mitch catches me looking at the new cars again! More

I love my 2017 versa ss special edition I have bought 3 cars from Landers..but my last car was a 2017 versa ss special edition, I dealt with Sylvester redix that day I told him what I wanted I have bought 3 cars from Landers..but my last car was a 2017 versa ss special edition, I dealt with Sylvester redix that day I told him what I wanted , what I could pay , and what I wanted my payments at well Sylvester went to work and figured out what could be done and made it HAPPEN! Sylvester is a very nice very respectable person, he even offered to buy my mom some chips or crackers cause she hasn't ate yet ..i have bought a 2016 versa and I had bought a 2010 Altima before I bought my 2017 which was traded for the new one ..i absolutely LOVE my Car and Sylvester went up and beyond the customer service !and as long as Sylvester is still working for Landers and if I ever get in a mood to trade again HE WILL DEFINITELY BE MY GO TO GUY ! !! THANKS Mary Johnson More

My New Ride - GREAT experience!!! The possibility of purchasing a new vehicle started back in December 2016. During such timeframe, I received great customer services. After decidin The possibility of purchasing a new vehicle started back in December 2016. During such timeframe, I received great customer services. After deciding seven (7) months later to purchase, I wanted the same quality customer service assisting me with the process. On both occasions, Sheritha Ivy provided GREAT quality services during my intent to buy and throughout the sale. The simplicity of finding “My New Ride” was an easy process with less than a 48 hour product delivery!!! GREAT JOB SHERITHA!!! More

Zero customer care Recently purchased a vehicle and was appalled at the customer care given. The dealership lost the second key to the vehicle we purchased and flat out Recently purchased a vehicle and was appalled at the customer care given. The dealership lost the second key to the vehicle we purchased and flat out refused to make the situation right by replacing it. Instead they said we could purchase one at cost. 180 dollars! We just bought a $14,000 car and they couldn't even replace a key that they lost. They will not return calls and could care less about you once that sale is made Update- I was contacted by the customer care manager shortly after posting this review and she did correct this situation for me. I am glad that this was resolved but it should of never been escalated to this level More