Landers McLarty Subaru

Sarah delivered my Forester today. No sales rep has ever worked harder at a delivery. She shined the car and looked at every detail. She is very knowledgeable and spent extra time going over the cars featur worked harder at a delivery. She shined the car and looked at every detail. She is very knowledgeable and spent extra time going over the cars features. I feel she's a credit to Landers McClarty and a star at what she does. More

We had the all around best customer service experience!! Sarah was key in helping us make the decision to choose Subaru!! She was very informed, and explained features of each car we test drove!! It was so Sarah was key in helping us make the decision to choose Subaru!! She was very informed, and explained features of each car we test drove!! It was so refreshing to have someone that genuinely wanted to help us find our perfect vehicle!! We are so happy with our purchase!! Highly recommend!! More

LOVED WORKING WITH THESE PEOPLE! I could not recommend this dealership enough. They were so helpful and willing to work with me whenever I needed it. They were kind and treated me lik I could not recommend this dealership enough. They were so helpful and willing to work with me whenever I needed it. They were kind and treated me like a person first. Megan was a delight to work with one on one. I will always tell my friends to visit Landers McLarty Subaru whenever they are looking for a car! More

Very easy to work with, even with me buying the car sight unseen it showed up in wonderful condition and they included extra goodies due to a miscommunication. Richard was awesome to deal with, answered all unseen it showed up in wonderful condition and they included extra goodies due to a miscommunication. Richard was awesome to deal with, answered all my questions and was extremely transparent. Will definitely buy more cars from Richard. More

First, dealers advertised price was 800.00 dollars less online than actual asking price once at dealership. Second, car appeared to have not been cleaned in 10 months due to actual dirt buildup in almost e online than actual asking price once at dealership. Second, car appeared to have not been cleaned in 10 months due to actual dirt buildup in almost every crevice of the car. Which was my fault, for making a deal before it was actually cleaned and detail, but during intial walk around it appeared to be in good condition. Had a wash and wax as part of the deal so wasnt overly concerned. Then they tried to send me out the door with a unacceptable wash and no wax. Thats when I notice about 15 blemishes in paint on hood, two on roof, and two nicks on right quarter. They rescheduled the wash and wax for the next day unacceptable, but ok. After, a hour at dealership and and another 4 hours at home I was able to work out about 10 blemishes out of hood. Then wasted time, driving back to dealership the next day for another unacceptable wash and car still wasn't waxed, and wouldn't touch up nicks. Nothing I would expect and unacceptable from a reputable dealer maybe a used car lot. They could have put a more effort in to customer satisfaction and got five stars. Instead left me feeling screwed over and ripped off. I'll go somewhere else for Subaru service, parts and accessories needs. Wouldn't recommend or return. Thanks, More

PHONE-EMAIL CONTACT W/SERVICE I am "still waiting" for my dealer to apply more pressure on Corporate to resolve my issue with a fuel gauge that does not always give correct reading I am "still waiting" for my dealer to apply more pressure on Corporate to resolve my issue with a fuel gauge that does not always give correct reading and/or the reading changes by itself indicating that I do not have the correct level of fuel in the car. Almost $2000 in parts/labor have been spent thru my auto service contract (which cannot be renewed do to high costs against it) and the problem still exists for almost a year. More

Excellent Experiece Jada was so easy to work with as we decided on a Subaru. Although we never purchased a Subaru before, her low key approach and pacience with our many Jada was so easy to work with as we decided on a Subaru. Although we never purchased a Subaru before, her low key approach and pacience with our many questions helped us to decide on a Subaru. She always did what she said she would do. If she needed input from a supervisor, she did not hesitate to enlist their help. Brian was very reassuring when he was needed to clarify something. More

Al was extremely knowledgeable and cordial. Although I live much closer to Birmingham, I make the drive to come here because of the excellent service. live much closer to Birmingham, I make the drive to come here because of the excellent service. More

Jesse was very attentive to our needs. He did not pressure us at any time. Landers McClarty Subaru sales and finance department are great! 5 stars pressure us at any time. Landers McClarty Subaru sales and finance department are great! 5 stars More

I am very pleased with my experience with Landers McLarty Subaru. I was looking for a specific, somewhat hard to get, model and trim level. Al Hampton bent over backwards and really went the extra mile to ge Subaru. I was looking for a specific, somewhat hard to get, model and trim level. Al Hampton bent over backwards and really went the extra mile to get the car I wanted. He kept me informed at every step of the process and delivered on all his promises. I’m a customer for life! More