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Landers Toyota NWA

Rogers, AR

4.6
7,748 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,748 reviews

April 08, 2022

From the sale process to the finance process the staff here were great. I highly recommend this dealership More

by Brian K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Graves, Julian Salinas
Apr 14, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review, Brian! We appreciate you taking the time to recommend our team, and we're glad the entire process was great. Congratulations on your new Toyota!

April 08, 2022

You were very transparent about the sale no back and forth with a manager. Bryan did a great job More

by NEIL.WEATHERTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad the overall process was good and transparent. Thanks for giving Bryan a shoutout! Congratulations on your new Toyota!

April 08, 2022

Overall, my experience wasn't the best I've had at a dealership, but definitely not the worst. I'd give them another shot down the road, but there's a few things I'd do differently. More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trenton Plack, Brian Rigsby
Apr 14, 2022 -

Landers Toyota NWA responded

Thank you for the feedback, Andrew! We appreciate hearing from you, and if you would like to discuss your concerns more in-depth, don't hesitate to reach out. We hope to have another opportunity to work with you! Enjoy your Chevy!

April 08, 2022

The people were nice enough. I took my vehicle in for a recall issue and then I was told it needed 13k in repairs. I am not a wealthy and di not have $13k to spend on repairs. Th More

by connie.j70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Doran
Apr 15, 2022 -

Landers Toyota NWA responded

Thank you for the feedback. We're glad our team could provide a friendly environment and good customer service, and we appreciate you bringing your concerns to our attention. Please let us know the details of this experience so that we may address them accordingly. If you would, please email our Service Director, Shawn Wells, at shawn.wells@landerscorp.com at your convenience. Thank you.

April 08, 2022

Very thorough and always nice, nice doing g business with and place is very clean More

by CSUSAN99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Chris and our team were thorough and nice. We appreciate the feedback, and we'll see you in the shop next time!

April 08, 2022

Salesman was very frazzled juggling multiple sales it seemed so we don’t feel he was 100% on the customer service since we were pretty much a guaranteed sale, but the finance guy was friendly despite the More

by sehatcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carrington
Apr 14, 2022 -

Landers Toyota NWA responded

We appreciate you taking the time to provide us with feedback! We're glad your overall experience was good, and we hope to have another opportunity to work with you. Congratulations on your new Toyota!

April 07, 2022

Staff was friendly and made the purchase less stressful for a first time buyer. Thank u for your kind service. More

by awesomehog1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Liggett
Apr 14, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad Matthew and our team could help make your first-time buying experience as stress-free as possible. Congratulations on your Toyota! We hope to work with you again!

April 07, 2022

We have been happy with Landers Toyota. Unlike some other dealerships, we haven't had anyone try to sell us uneeded services. More

by Oregonboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Apr 14, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Johnny and our team could provide positive shop experiences. We hope to see you in the shop next time!

April 07, 2022

Not very nice or helpful. They do the extreme bare minimum. I am going through buyers remorse on my 2021 Tacoma Off-road. Toyota isn't what it used to be. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Murrah
Apr 07, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review, Rick. We hate to hear you were unsatisfied with your recent service experience, and we would love to have the opportunity to discuss it further with you. Please let us know the details of this experience so that we may address them accordingly. If you would, please email our Service Director, Shawn Wells, at shawn.wells@landerscorp.com at your convenience. We hope to have another opportunity to work with you in the future.

April 07, 2022

This dealership has friendly and understanding staff. They sell both new and used cars. They were able to work with me even though I don't have much credit. I think it would be worth coming back to eithe More

by Erick Posada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nigel Treat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Landers Toyota NWA responded

Thank you for sharing your experience, Erick! We're glad to hear our team was friendly, understanding, and could help you find a vehicle that works for you. We hope to work with you again! Congratulations on your Chevy!

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