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Landers Toyota NWA

Rogers, AR

Overview
Employees
Reviews
Vehicles
4.6
7,750 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,750 reviews

February 19, 2022

Sales experience was good. Low pressure sales. Nigel was great to work with. He was helpful. More

by susieq125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nigel Treat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

Landers Toyota NWA responded

Thank you for the feedback! We appreciate working with you. Congratulations on your new Toyota!

February 19, 2022

Brand new car, nail in tire and had to buy a new tire. They were not able to fix it. Had car for only 3 weeks and just 800 miles- I should not have had to buy a new tire already. Won’t use them for any More

by susieq125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lake Mills
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Feb 21, 2022 -

Landers Toyota NWA responded

We are sorry to hear that. Unfortunately, we are not allowed to repair tires where the hole is too close to the sidewall, per Toyota and safety policies and there is no manufacturer warranty on non-defects. If you are interested, we can offer options for a tire and wheel package through Toyota that will cover punctures, curb rash, and other items. Please let us know your information privately if you would like a Finance Manager to reach out to you regarding these options.

Feb 21, 2022 -

susieq125 responded

Well it seems to me that they are just making excuses for not fixing the tire. First it was the hole was too big that his pinkie finger could fit through the hole. Now they say to close to the sidewall. We took the tire to another tire shop and they patched the NAIL hole in the CENTER of the tire were repaired and they put the tire back on my car for FREE.

February 19, 2022

Wonderful experience. Manny was a pleasure to deal with. Straight forward and the whole process was smooth. More

by zkirch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gosh I can't remember who did the paperwork, but he was great , Manrique Valdez
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Mar 07, 2022 -

Landers Toyota NWA responded

Thank you for sharing your wonderful experience! We're glad Manny was a pleasure to work with and the entire car-buying process was smooth. Congratulations on your Nissan!

February 19, 2022

They were great to deal with all the way around from sales to finance department!! More

by lancec15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xochi Ojeda
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Mar 08, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're thrilled to hear your entire car-buying experience was good and our team was great to work with. Congratulations on your new Toyota!

February 19, 2022

Barry wasn’t pushy and just enough “selling” approach. Very personable He did a great job More

by mick.route66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Maxwell
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Mar 08, 2022 -

Landers Toyota NWA responded

Thank you for sharing your experience! Barry is an important member of our team, and we're glad to hear he was great to work with. Congratulations on your new Toyota!

February 18, 2022

Easy to make an appointment, check in and the work is finished when they said it would be. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name of the person I worked with but he was very efficient and pleasant.
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Feb 25, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad it was easy to make an appointment. We'll see you in the shop next time!

February 18, 2022

I am okay with your service that was great, i would recomend people to come to your dealer More

by JOSEPER91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Moler
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Feb 28, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you recommending our team, and we'll see you in the shop next time!

February 18, 2022

Landers is a awesome place to get your car worked on. They were able to get my wife's car in within two days.. very courtesy and very helpful. More

by rds5292
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Doran
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Feb 28, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could get your wife's car in and out of the shop in a timely manner. If there is anything else we can help with, let us know!

February 18, 2022

They completed my job in less time than expected and were able to tell me answers to my questions. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Report | Print
Feb 28, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could complete your service quickly and answer your questions. If there is anything else we can help with, let us know!

February 18, 2022

Pedro is the best in providing excellent customer service. He listens and is very patient. More

by JACYWI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're lucky to have Pedro on our team, and we're thrilled to hear he provided excellent customer service. Thank you for giving him a shoutout! Congratulations on your new Toyota!

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