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Landers Toyota NWA

Rogers, AR

4.6
7,743 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,743 reviews

October 09, 2020

We had Lander's do service work on our 98 Tacoma. They had always done a very good job. That's the main reason we decided to go there for a new one. Alex took us to just what we were looking for. Alex wa More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Landers Toyota NWA responded

Wow! It's incredible that your '98 Tacoma is still running so well. We're glad that you chose us for your sales and service needs!

October 09, 2020

Salesman Manrique "Manny" Valdez was top notch! He was a pleasure to deal with and the entire experience was easy and quick! The lot had a good selection and they had me taken care of and out the door in a More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manrique Valdez
Oct 23, 2020 -

Landers Toyota NWA responded

Angie, Manny is awesome and we're so glad to have him on our team! Congratulations on your purchase. We hope you enjoy it!

October 09, 2020

The men and women with whom I interacted were very polite, their explanations were complete, and they did not make me feel as if they were trying to rush me. They were very professional. More

by Kristine Brown
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doran, Seth Snyder
Oct 23, 2020 -

Landers Toyota NWA responded

Kristine, This is what we like to hear! Thanks for taking the time to leave a review, and we hope to see you again in the future!

October 08, 2020

Quick service and friendly stuffGood priceClean Quick service and friendly stuff Good price Clean building That i do not want to write anymore why system forth me to write 25 word minimum More

by NNOTECOOL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
Oct 23, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review! Unfortunately DealerRater policy requires a 25-word review. We appreciate you taking the time to write one for us. Thank you!

October 07, 2020

Herbert was amazing! We got a great deal and walked away with two new cars that we are so excited to have! Thank you so much! More

by Sah40mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Oct 23, 2020 -

Landers Toyota NWA responded

Congratulations on your two new-to-you vehicles! Herbert is awesome and we're lucky to have him on our team!

October 07, 2020

The service department process for dropping off and picking up your vehicle is very efficient. The staff is very helpful and friendly which makes for a great overall experience. More

by JCHEADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Oct 23, 2020 -

Landers Toyota NWA responded

Thanks for leaving us a review! We're doing out best to make vehicle pick-up and drop-off as easy as possible for our customers who don't feel comfortable in the store. See you next time!

October 07, 2020

Usually good experience. Not this time. Scheduled a ‘wait’ for vehicle appointment for general maintenance . Showed up for appointment and sent to service desk where they tried to SELL me services. Dec More

by LISA97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lake Mills
Oct 12, 2020 -

Landers Toyota NWA responded

LISA97, Thank you for bringing this to our attention. We always do our best to stay on time with our appointments, however, sometimes certain appointments can take longer than anticipated. Additionally, we're concerned to hear that you felt pressured to purchase services you weren't interested in. We'd be happy to arrange our Landers Direct pickup and drop-off service for you in the future so you don't have to wait in the store. Please expect a private message regarding your contact information so we can speak about this further. Thank you.

October 07, 2020

Outstanding service! Salesman Brandon Creel is very easy to deal with, and goes above and beyond to accommodate the customer, staying late for me to drive up from Fort Smith to sign papers and take possessi More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Creel, Kyle Maxwell
Oct 23, 2020 -

Landers Toyota NWA responded

David, Congratulations on your new car! We're glad that Kyle and Brandon went above and beyond for you!

October 07, 2020

Tim Doran is usually my service advisor. He is excellent. Knowledgeable, conscientious, and mindful of cost. There are some employees who are wearing gators for face covering. These are worthless. Appropriat More

by JOHN.PAPPAS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez, Tim Doran
Oct 23, 2020 -

Landers Toyota NWA responded

John, Thanks for taking the time to leave us a review and share some valuable feedback. We appreciate you and we look forward to seeing you again next time. Thanks!

October 06, 2020

Had an 8:15 appointment for an oil change. My car was finished by 8:45. Everyone was wearing a mask which made the experience safe, More

by errolnabb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Nov 13, 2020 -

Landers Toyota NWA responded

We're glad you felt safe and comfortable in our store. We appreciate your business and we hope to see you again soon!

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