Landers Toyota NWA

Professional and Knowledgeable We approached half a dozen dealers in the area and had the best experience at Landers. The sales team was the most knowledgeable of all the sales peop We approached half a dozen dealers in the area and had the best experience at Landers. The sales team was the most knowledgeable of all the sales people we'd dealt with previously, was able to speak intelligently to the different vehicles, their features and particulars to each one. We were low-balled on our trade on the first pass, which was not unexpected, but only had to push back once to get a fair compromise. Finance was very polite and professional, and honest, and less pushy than any of the other of the finance managers we worked with at other dealers. Our second Toyota from Landers and likely won't be the last, as long as they don't get bought out... More

Service Drew Parker was amazing on my visit to the dealership on Friday for the 60,000 service. My extended warranty had expired 15 days ago and he called the Drew Parker was amazing on my visit to the dealership on Friday for the 60,000 service. My extended warranty had expired 15 days ago and he called the warranty company and got them to cover the whole service. More

10,000 mile check up Service was a little slow but good. All employees were excellent. I 4 Runner was taken right in when I arrived. I was notified as soon as it was don Service was a little slow but good. All employees were excellent. I 4 Runner was taken right in when I arrived. I was notified as soon as it was done. Wash took too long More

Ecelent buying experince Fast friendly service. Great buying experience. Bought this truck almost entirely via text, email and website all via my smart phone. Well wor Fast friendly service. Great buying experience. Bought this truck almost entirely via text, email and website all via my smart phone. Well worth the 4 hour drive from Kansas . Thanks again More

Great experience Really good experience getting a quality pre owned car. Salesman Eric Perkins, an honest, very qualified and helpful young man called me when the car Really good experience getting a quality pre owned car. Salesman Eric Perkins, an honest, very qualified and helpful young man called me when the car arrived and suggested I come take a look at this one. He walked us through the process smoothly when we agreed on a price point. A really good car at a decent price. Thanks again Eric! More

Trying to get OEM windshield replaced Still trying. Waiting on insurance company, glass replacement people and dealership to come to agreement. Andrew Gates has been an enormous help. Insu Still trying. Waiting on insurance company, glass replacement people and dealership to come to agreement. Andrew Gates has been an enormous help. Insurance company a pain and glass company very heloful. It’s probably a bit premature to ask me to complete this survey. More

New Truck Great service and a nice truck. Big thanks to Juan for his help. He helped in every facet of process and made it happen. Thanks Great service and a nice truck. Big thanks to Juan for his help. He helped in every facet of process and made it happen. Thanks More

Best experience I’ve ever had at any dealership!! He so helpful and told me things about my car I didn’t even know! DEFINATELY will come back!! I will also be sure to send some of my friends looking f He so helpful and told me things about my car I didn’t even know! DEFINATELY will come back!! I will also be sure to send some of my friends looking for vehicles to Eric!! More

Making an appointment means nothing Made an appointment for an oil filter change and tire rotation. Appointment was for 1:00. I arrived about 1250. Car wasn’t done until 230. I don’t bla Made an appointment for an oil filter change and tire rotation. Appointment was for 1:00. I arrived about 1250. Car wasn’t done until 230. I don’t blame the tech who did the work I blame whoever is scheduling appointments. I’m 67 and I have no doubt I could change the oil and rotate my tires in my garage in no longer than 45 minutes. Other than warranty work I won’t be back to you for routine maintenance. More

Easy car buying experience I enquired online about a few vehicles I was interested in and was contacted within minutes. Drove to dealership and talked to salesman about specifi I enquired online about a few vehicles I was interested in and was contacted within minutes. Drove to dealership and talked to salesman about specific things I was wanting and he took me to show me some vehicles th aff t git what I was looking for. Three hours later I left with a great RAV4. More