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Landers Toyota NWA

Rogers, AR

4.6
7,749 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,749 reviews

May 07, 2019

Best service team around Jason Jones is one of the best service reps I have ever worked with. He is very honest about work to be done is always very congenial. The service More

by Jackie A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones
May 13, 2019 -

Landers Toyota NWA responded

Jackie, we're very happy to know that Jason takes such great care of you and your vehicle when you bring it in for service. Thanks so much for recommending him, our team and our facilities!

May 06, 2019

Awesome service Seth provided excellent service because he did a rush order on the parts. He was courtesy, helpful and professional. Seth was prompt when notifying More

by pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder;
May 06, 2019 -

Landers Toyota NWA responded

Pam, we're glad that because of Seth's speed in getting your parts ordered that you only had to be without your car for one day. Thank you so much for taking the time to recommend him! We look forward to providing you with top-notch service again in the future!

May 05, 2019

Enjoyable all around. My experience started on the website. The Internet sales person was very informative and helpful. When we arrived, we were allowed to test drive as m More

by BEN28GIBSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Zecena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Aulenback
May 06, 2019 -

Landers Toyota NWA responded

Ben, we're happy to know that from shopping on our site to driving your car off the lot, you had such an awesome experience buying your pre-owned car with the help of Kenny, Joseph and Phillip with the kids in tow. We're happy that you enjoyed our customer lounge and children's area while you waited and we look forward to serving you again in the future!

May 04, 2019

Service Steve landers toyota is always on time,professional keeps u updated on the progress of your vehicle. Jason jones is always very friendly and caring. More

by Barnett melissa 2765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason jones, Andrew Gates
May 06, 2019 -

Landers Toyota NWA responded

Barnett, thanks for taking the time to recommend Jason and Andy! We're glad to know that they and our service team continue to provide you with the best service possible.

May 03, 2019

Caution...go elsewhere. Service and parts are very high. The prices on service and parts are unbelievably high. (95.00 to install the front windshield wiper blades.) They do not explain the service they off More

by Kseal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew and Seth in the service department
May 07, 2019 -

Landers Toyota NWA responded

Kseal, our technicians are trained and certified by Toyota, so our costs are a little higher because they are more skilled and specialized. We do apologize that the repairs took longer than expected, but that often happens because our team wants to ensure that they take the time they need to properly fix what isn't working right or broken. We want to speak with you about this further and see if there's anything we can do to restore your confidence in us. Please give our Service Manager Andy Gates a call at (479) 845-1444. Thanks.

May 03, 2019

Knowledge is Truth I was told that my transmission seal and plug had issues, so I took my vehicle on for an alignment, oil change, and fix the leak. They inspected my se More

by EDDERRYBERRY
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
May 06, 2019 -

Landers Toyota NWA responded

Ed, we're glad our team was able to find the real issue and save you money. Thanks for recommending Andy and our service team!

May 03, 2019

Awesome Toyota of Northwest Arkansas has always given me excellent service for my car. Everyone are very friendly and helpful. I would recommend them to ever More

by BETTY.NIERMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Anderson, Joseph “Coach” Baughman
May 06, 2019 -

Landers Toyota NWA responded

Betty, thanks for recommending Chip, Coach and the rest of our staff! We're glad to learn that they have taken such wonderful care of you.

May 03, 2019

Quick We had a flat tire from a puncture while at the medical clinic. AAA got us on our way to Steve Landers Toyota, and they fixed our tire quickly and ef More

by William G Myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker
May 06, 2019 -

Landers Toyota NWA responded

William, we're glad that our team was able to quickly patch your tire so you could be on your way. Thanks for recommending Drew and our staff!

May 02, 2019

Fast service and friendly staff Fast and very friendly staff, David Hastings went out of his way to make sure i was taken care of and satisfied with my service More

by Lilwren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hastings
May 06, 2019 -

Landers Toyota NWA responded

We're happy to know that David and our team made sure your service visit was a great one. Thanks so much for this five-star review!

May 02, 2019

Excellent car buying experience My wife and I had the opportunity to work with Eric Perkins and Kyle Maxwell in purchasing a used RAV4. Eric was incredibly helpful and courteous in h More

by Gene W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Perkins, Kyle Maxwell
May 06, 2019 -

Landers Toyota NWA responded

Gene, we're thrilled to know that both Eric and Kyle made the process of purchasing your RAV4 such a great one. Thank you for recommending them so highly and we hope you'll be back to buy with them again when you're ready!

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