Landers Toyota NWA

Great Best service yet!! Very pleased with service and efficiency. Of all the visits this one ran smoothly and my car was waiting on me. Loved the adviser Best service yet!! Very pleased with service and efficiency. Of all the visits this one ran smoothly and my car was waiting on me. Loved the adviser, she was fabulous but didn’t get her name. More

Unwilling to open the hood I called this dealership due to needing someone to look at my Prius after driving up from DALLAS to stay with my dad in the hospital down the road. Th I called this dealership due to needing someone to look at my Prius after driving up from DALLAS to stay with my dad in the hospital down the road. They were unwilling to look at it without charging $140 even though it was a minor rattle after getting an oil change in Dallas. I ended up taking it to a place in eureka who just tightened a bolt and it took 5 minutes. In retrospect I have never had a dealership with such poor customer service given the simplicity of the request and unique circumstances. More

Direct and efficient Jason met my needs, was respectful and listened to me. Thank you for making the sale work for me. Cold rainy day. Hope this is helpful. Jason met my needs, was respectful and listened to me. Thank you for making the sale work for me. Cold rainy day. Hope this is helpful. More

Excellent Service Advisor Jason Jones offers the best customer experience I have had at any dealership I’ve visited. He is very honest and professional and knows his b Advisor Jason Jones offers the best customer experience I have had at any dealership I’ve visited. He is very honest and professional and knows his business. More

Friendly staff and great customer service My husband is a great man, but he sure didn’t make this vehicle sale easy on the Landers staff. Lol! However, Geovani was very kind and professional My husband is a great man, but he sure didn’t make this vehicle sale easy on the Landers staff. Lol! However, Geovani was very kind and professional throughout the entire process. He made sure we were treated fairly and gave us a great deal on our Honda. More

Fast and friendly service The service was fast. The waiting area was pleasant . I know the service tech personally so I know the job was done right. The cost was a little hig The service was fast. The waiting area was pleasant . I know the service tech personally so I know the job was done right. The cost was a little high. More

Eric Perkins is great Eric has sold me a few cars and he does what it takes has a great personality and I feel like I can trust him Eric has sold me a few cars and he does what it takes has a great personality and I feel like I can trust him More

Great job When we came into the dealership we werent sure we wanted a Toyota. Our salesman, Joe, gave us all the information on the vehicle, even stood out in t When we came into the dealership we werent sure we wanted a Toyota. Our salesman, Joe, gave us all the information on the vehicle, even stood out in the rain, then let us go on a test drive. We were shown all the financial information, how the dealership came up with the quote. Everyone was friendly, polite and knew their jobs. More

Very helpful this time Our service advisor was very helpful and understanding this time. We were charged for a service last time that was supposed to be free and our adviso Our service advisor was very helpful and understanding this time. We were charged for a service last time that was supposed to be free and our advisor this time did what she could to compensate us. It was very appreciated. She also made notes on our account so that it hopefully won’t happen again. More

Too long Not sure what was going on but the initial sale went fine. It was the service after the sale. There were a couple of things that needed to be done and Not sure what was going on but the initial sale went fine. It was the service after the sale. There were a couple of things that needed to be done and after four months of waiting, it is finally getting done. We bought a certified car that is supposed to come with 2 keys. Finally going to get one, fingers crossed, on Monday and I’m not sure if it is even going to be a Toyota key or aftermarket key. Also, communication on when things would be done or who was responsible for getting things taken care of was confusing and non existent. More