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Landers Toyota NWA

Rogers, AR

4.6
7,749 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,749 reviews

March 21, 2019

Scheduleserbice and tire damage Excellent help! Mark went an extra mile to resolve my insurance issues. Taylor is always very professional, upbeat, and friendly. Consistently good c More

by JEFFTHURLBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Taylor
Apr 02, 2019 -

Landers Toyota NWA responded

Jeff, thanks for taking the time to recommend Mark, Taylor and our team! We're happy to know that they provided you with such great service!

March 20, 2019

Bought car They allowed me to go at my own pace; no pressure until getting into the negotiations. I transferred a bed cover to my new vehicle and wanted them to More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bueche(?)
Apr 02, 2019 -

Landers Toyota NWA responded

Mike, we're happy to hear that overall your experience with us was a great one. We appreciate your feedback and we'll pass your comments along to management. Thanks for recommending Scott!

March 20, 2019

Quick and easy The best experience I’ve had with a dealership. They want your business for sure and are very informative on whatever situation u are in with your tra More

by Frobledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Landers Toyota NWA responded

We're thrilled to know this was the best experience you've ever had buying a car at a dealership! We're glad Carlos and our team provided you with everything you needed to make a decision on your new car and financing. Thanks so much for taking the time to write this five-star review!

March 20, 2019

Always pleased I have never had any service that would be considered sub-par. Your service advisors are courteous & knowledgeable of their product. They also will ta More

by DUCTAPE725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Apr 02, 2019 -

Landers Toyota NWA responded

We're ecstatic to know that Seth and our service team have provided you with such excellent experiences and done great work on your vehicle. We're grateful for this five-star review and look forward to serving you and your vehicle for a long time!

March 20, 2019

Great Service Always appreciate how easy and effortless it is to deal with Steve Landers when buying a new Toyota. Troy is an excellent salesman, have dealt with hi More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Currens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Landers Toyota NWA responded

Thank you for repeatedly coming to our dealership to buy with Troy! We're happy that he's provided you with such awesome experiences and we're grateful for this review!

March 19, 2019

Battery Replacement I was in to have my battery replaced. They were extremely helpful and let me know of another issue with my car that would need to be serviced soon. More

by Mbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth at the Service Desk (I can't remember his last name)
Mar 20, 2019 -

Landers Toyota NWA responded

Mbird, we're glad you had a pleasant visit with Seth and our service team. Thanks for writing this review and we'll see you next time you need maintenance!

March 19, 2019

Service and tire replacement Mark Daniels helped me with my service and tire replacement. He was very friendly and accomdating even though I had some challenging questions/request More

by Abrust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Mar 20, 2019 -

Landers Toyota NWA responded

Abrust, we're stoked to know that Mark and our team made sure you were thoroughly taken care of during your visit. We greatly appreciate this five-star review and your feedback. We hope you'll be back next time you need maintenance!

March 18, 2019

Needed two new tires after hitting pothole Car not driving well after new tires. Looked at my service invoice to see if a balance or alignment had been done and noticed the following statement More

by fjenni1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason in service
Mar 20, 2019 -

Landers Toyota NWA responded

Jenni, we apologize that your valve caps were missing and you weren't notified of the bent tire on your invoice when you were in for service. We'd like to make it right, so please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444. Thanks.

March 18, 2019

Bought new car Thank you love my highlander and my Saleman Troy was amazing!!! He is what made my mind up!! Loved his humor and his manners!!! Thank you Troy More

by Kkbrewer03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Currens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Landers Toyota NWA responded

We're glad you're loving your Highlander and that working with Troy to buy it was so fun! Thanks for taking the time to recommend him and our dealership!

March 17, 2019

Great Experience I showed up a few minutes early, they checked me in and said the service would take 1 hour. They have a nice waiting area with WiFi, popcorn and drink More

by Dfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Mar 18, 2019 -

Landers Toyota NWA responded

We're happy to learn our team performed your vehicle's maintenance in less time than quoted and that you enjoyed the customer lounge while you waited! Thanks so much for recommending Seth and our staff!

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