Landers Toyota NWA

Easiest car buying experience I’ve ever had. Great service throughout the entire process. Eric was easy to work with, accommodating, and communicated with us throughout the entire process. We had Great service throughout the entire process. Eric was easy to work with, accommodating, and communicated with us throughout the entire process. We had a quote above KBB on our trade in and a finalized deal within hours. Far and away our best car buying experience. When shopping for our next vehicle we will definitely start with Eric and this dealership! More

Recall We also have such a positive experience when we use Steve Landers. Thanks for all that you do. We will continue to use your services when needed. We also have such a positive experience when we use Steve Landers. Thanks for all that you do. We will continue to use your services when needed. More

Great service, Great people I believe the only thing easier than their service, is probably boiling water, and not by much! They definitely have their act together. Do yourself a I believe the only thing easier than their service, is probably boiling water, and not by much! They definitely have their act together. Do yourself a favor and try them out. More

Great service! Good explanation of what services would be provided. Coke and popcorn in the waiting room was a treat! Service was completed in a timely manner Good explanation of what services would be provided. Coke and popcorn in the waiting room was a treat! Service was completed in a timely manner More

Medeocre service work and not very good customer service I guess oil change was done i have no way of knowing they rotated tires and now i have a shimmy at 45 to 55 mph and the service writer said they clean I guess oil change was done i have no way of knowing they rotated tires and now i have a shimmy at 45 to 55 mph and the service writer said they cleaned the vehicle after service and when i complained the lot boy told me it wasn't washed at all and he said he could take it and clean it but i would have to wait and the line was long. After already waiting 1.5hr i told them to forget it that i would clean it. More

Proffesional Very friendly and efficient staff. Were able to work in my truck for a service without an appointment. I was very pleased with the entire experience. Very friendly and efficient staff. Were able to work in my truck for a service without an appointment. I was very pleased with the entire experience. More

Tire repair I was in several weeks ago because a tire was losing air, but it was cold outside, so thought I better check. I just drove in and Jason got me right I was in several weeks ago because a tire was losing air, but it was cold outside, so thought I better check. I just drove in and Jason got me right in to the tire guy. He checked it out and could not find anything so put all my tires to proper poundage.. The other day in a much warmer day my low tire light came on again. It was the same tire upon checking the air, it was just below 30 lbs. so put some air in and called Jason and made an appt. Took it in and tire guy spent a lot of fine with the tire and barely spotted a bubble. It was pierced with a thin piece of wire barely thru the tire. And it was an intermittent type of bubble so he watch and watched thus finding the slow leak spot on the inside of the tire with most of the wire in tire. He patched it up, aired my tires and off I went!!! Thanks to Jason and my “tire guy”!!! More

SUPER!! When Drew Parker realized that my vehicle wouldn’t be ready within the quoted time frame due to another customers unexpected emergency, offered to dri When Drew Parker realized that my vehicle wouldn’t be ready within the quoted time frame due to another customers unexpected emergency, offered to drive me home since I live close by. But when I informed him that based on that timeline, had scheduled a meeting with my supervisor from out of state at one of my Fayetteville stores, he instantly put me in a free rental car! As I’ve worked in retail for 15+ years in a managerial capacity, am fully aware of the essential importance of customer service. Mr. Parker, in my opinion, both professionally and as a customer, is an example of the definition of excellent personable customer service! More

Excellent Was very impressed with dealership. Chase was very helpful & knowledgeable. Overall experience made my decision. All employees that I worked with a Was very impressed with dealership. Chase was very helpful & knowledgeable. Overall experience made my decision. All employees that I worked with are an asset to dealership. More

New auto sales Manny goes out of his way to support the customer - we were kept updated on all aspects of auto search, availablity, test drive, and final negotiation Manny goes out of his way to support the customer - we were kept updated on all aspects of auto search, availablity, test drive, and final negotiations - would recommend him for auto sales and after sales coordination More