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Landers Toyota NWA

Rogers, AR

4.6
7,743 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,743 reviews

November 21, 2018

Steve Landers Toyota - Shuttle Service Failure Hello - I really had a bad experience yesterday at your dealership. At the time I Scheduled the appointment online I selected the Shuttle Service. More

by Andre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth Snyder
Dec 04, 2018 -

Landers Toyota NWA responded

We apologize about the issues you had with the shuttle service. We're looking into this to figure out why it happened and we want to make it right. Please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444. Thank you.

Dec 06, 2018 -

Andre responded

i have emailed Andrew Gates on Nov 17 but never heard back.I wont be making any attempts to fix something that happened 3 weeks ago. I trully believe Steve lenders toyota doesnt care.

November 21, 2018

It was a geat experience Because the customer service was grate and he explained to me something that I did not know before also I did not wait to much for my car!! More

by SANTAYDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
November 21, 2018

Volvo purchase Good overall experience- fast and professional Brandon was easy to communicate with and got a reasonable deal worked out in a short period of time More

by Msmith
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2018

Had to wait 2 hours for an oil change. Twice as long as pre Service overall fine , just two hours for an oil change is bad. Did get my blue tooth to work. Might have to have brakes done. Hopefully it won't s More

by GOLFALMAX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
November 21, 2018

Oil change We really really live the most caring upmost professionalism we receive every time we need maintance on our vehicle. Very reasonable in price. I will More

by Barnett melissa 2765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jason jones, Andrew Gates
November 21, 2018

Excellent! Let me start by saying Mark Daniels was a great service advisor. He helped me figure out what other services I needed. He told me how long it would ta More

by BGALE56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels, Barbera when I paid
November 20, 2018

Used car purchase Fast customer service. Kenny did a great job helping with the financing I needed. Smooth transaction. Very quick response from banks. I was in and ou More

by Joette Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Merritt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Vann
November 20, 2018

Recall I did not appreciate Andrew’s attitude. All he seemed to be concerned about, and kept saying, was how far behind he was. He didn’t seem to be concerne More

by Nothappy
Recommend Dealer
No
Employees Worked With
Andrew Gates
Dec 04, 2018 -

Landers Toyota NWA responded

We're sorry to learn that your service experience with us wasn't a great one. We can assure you that Andrew is concerned about every customer and we apologize if this didn't come across. If you'd like to talk to us about this further, please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444. Thanks.

November 20, 2018

1st Visit This was my first visit to Landers. I dropped in for some routine maintenance. Taylor worked me into a busy service schedule and Linsey preformed a More

by JohnsonRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Wallace, Linsey Blevins
November 20, 2018

Service Went great, resolved quickly. Was able to get a time I wanted and service was taken care of within an hour on a busy day. More

by Docbrown56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
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