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Landers Toyota NWA

Rogers, AR

4.6
7,743 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,743 reviews

June 24, 2018

Exceptional dealership Service is always excellent. Everyone I’ve delt with is very professional. Making sure my entire truck is inspected and giving me all the details. T More

by MACWINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Snyder
Jun 26, 2018 -

Landers Toyota NWA responded

We're happy to know that whenever you bring your truck to us for service our people always take such great care of you and make you feel welcome. Thanks for buying two vehicles from us, planning to buy with us again and recommending Josh Quinn and Seth Snyder!

June 24, 2018

Lack of responsibility. i an very disappointed that your service dept felt no responsibility for my missing spare tire.. I am sorry but I must look elsewhere to have my serv More

by TIMSWINDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny and Jason in service
Jul 03, 2018 -

Landers Toyota NWA responded

Tim, we are very sorry for the issue experienced in our service department and we appreciate the time you have taken to leave us constructive criticism. I will look into the problem and feel free to come speak with ANDY GATES, our Service Manager, about the problem. Hopefully, we can find a conclusion to fix the issue and retain you as a loyal customer. We want to help and are here for you. Thank you.

June 24, 2018

Representative was courteous and friendly. We have done business with this dealership for years, this is the best it has ever been. They took our car after it was towed in by a wrecker and was More

by LAIKETABV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Jun 26, 2018 -

Landers Toyota NWA responded

Thanks for that wonderful compliment and recommendation of Jason Jones and our service department! We're grateful for your continued business over the years and we hope to serve you and your vehicles for many years to come!

June 23, 2018

Timely and Professional My visit was quick in that my truck was finished right on time. I was given a 20 minute notification when my truck would be ready which was really nic More

by Rikibravo19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jun 26, 2018 -

Landers Toyota NWA responded

We're happy to know that our team got your truck serviced well and in a timely manner. We're glad that Andrew Gates and our team made this experience so awesome!

June 23, 2018

Quick and easy. Not pushy We had a great painless experience. No pushy salesmen or business managers. We named our price on the purchase and the trade in and then met it. More

by pboney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Graves
Jun 26, 2018 -

Landers Toyota NWA responded

We're happy to hear that Kenny Merritt, Michael Graves and our staff gave you a fair price on your trade-in and made the process smooth and easy for buying your new car. Thanks for this review and we hope to serve you again!

June 23, 2018

Normal experience e The rides were already gone when I arrived so I had a wait . But it was not offensive or extreme, just 20 minutes or so. And everything else went fine More

by ABPEEPSLOUDLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember who, except A dy who gave me the morning ride, and Barbara who drives the van. They were great!
Jun 26, 2018 -

Landers Toyota NWA responded

Thanks for letting us know that your service visit with us was a good one thanks to Barbara and our team. Hopefully next time you won't have to even wait 20 minutes for the shuttle service!

June 23, 2018

Customer service I had a great experience during the purchase of my Toyota. Staff was was friendly and really worked me to give me the best deal My salesman Marty was More

by FREEBIRD689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty May, Zach Vann
Jun 26, 2018 -

Landers Toyota NWA responded

Thanks so much for letting us know how great it was to work with Marty may and Zack Vann for your new vehicle purchase! We're glad they took great care of you and made sure you got everything you wanted in your new Toyota.

June 23, 2018

Great Experience My salesman was Joseph Zecena and he was awesome! Corresponded with me on all my questions before our appointment. When I arrived, he was very kind an More

by THURMANTAMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Zecena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Landers Toyota NWA responded

We're very happy to hear that Joseph Zecena made the process of buying your pre-owned Infinity a great one by handing everything he could before you made the trip to the dealership. We're thrilled to hear that you felt comfortable the entire time working with Joseph and your finance manager. We know that buying a new car is a big purchase and we want everyone to feel at ease in making their decision. We're very happy to know this was your case and we look forward to working with you again!

June 23, 2018

Service team Mark and Pat are awesome. Helpful and tremendously courteous. The lady that drives the van is great as well. Quality work and I really like the fre More

by DBECKX314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat and Mark in service, Andrew Gates
Jun 26, 2018 -

Landers Toyota NWA responded

We're glad to know you were happy with the work our people did on your vehicle and with the free car wash! Thanks for taking a minute to recommend Andrew Gates, Pat and Mark!

June 23, 2018

Great I have been to multiple dealerships across multiple states and this was by far the best overall out of all of them. Very friendly and very helpful! More

by DALETHATCHER2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geovani Rodas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Vann, Caleb Kordsmeier
Jun 26, 2018 -

Landers Toyota NWA responded

What a compliment, Dale! We're super happy to hear this was your best experience you've ever had at a dealership. Thanks so much for recommending Kenny Merritt, Geovani Rodas, Zack Vann and Caleb Kordsmeier!

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