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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews
Call Service Center (866) 951-3834

4,234 Reviews of Landers Toyota NWA - Service Center

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June 11, 2023

Answered all my questions. Provided clear update on service plans and results. Kept me notified of findings. More

by JOBERMEYER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jun 12, 2023 -

Landers Toyota NWA responded

JOBERMEYER0, thank you for the 5-star review of our service department and that they provided you with updates and kept you notified of any issues they found. Please reach out if we can help with any future sales or service needs. We'll see you soon!

June 11, 2023

Chris did an excellent job taking care of my 4 Runner. Appreciate the quality service. More

by cssiv777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Landers Toyota NWA responded

cssiv777, thank you for the 5-star review! We're happy to hear Chris did a great job taking care of your 4Runner and that we provided you with quality service. We love to read these types of reviews. Please reach out if we can help with any future sales or service needs.

June 07, 2023

Inviting knowledgeable and very welcoming and made the buying process easy. They were helpful and communicative towards everything and answered all questions More

by jw.jacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Smith
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Jun 07, 2023 -

Landers Toyota NWA responded

jw.jacs, we appreciate you taking the time to provide such positive feedback regarding your service visit. It sounds like everything went smoothly and all your questions were answered. Please let us know if we can help with any future sales or service needs!

June 07, 2023

They did a good job analyzing the problems with my car. I had to decide how much money I was willing to spend on an old car. More

by donpgillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Report | Print
Jun 07, 2023 -

Landers Toyota NWA responded

donpgillis, thank you for the 5-star review! It sounds like Lake did a great job helping you find service solutions for your vehicle. Please reach out if we can help with any future sales or service needs for your Toyota.

June 05, 2023

As always, great experience at Landers Toyota NWA. Skye kept thing simple but at the same time kept me informed on what was going on at all times. Thank you! More

by garcia_noe2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Moler
Report | Print
Jun 06, 2023 -

Landers Toyota NWA responded

garcia_noe2001, thank you for the 5-star review! We're happy to hear Skye kept you informed during your service visit and that you had a great experience. Please reach out if we can help with any future sales or service needs!

June 01, 2023

Everyone was very helpful, and the service was above and beyond. Very good quality service and help. More

by MGDOLLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jun 01, 2023 -

Landers Toyota NWA responded

MGDOLLEN, thank you for the 5-star review! It's great to hear everyone was very helpful and that we provided you with excellent service. We love to read these reviews! Please come see us again for any future sales or service needs!

May 08, 2023

I drive nearly two hours to work with the folks at Landers in Rogers. Doesn’t that say it all? More

by Patti.barker
Recommend Dealer
Yes
Employees Worked With
Manrique Valdez
Report | Print
May 09, 2023 -

Landers Toyota NWA responded

Patti.barker, thank you for the 5-star review! Wow! We so appreciate you driving two hours to make Landers Toyota NWA your dealer of choice. Your loyalty as a customer means the world to us. Please reach out if we can help with any future sales or service needs. We'll see you next time!

May 07, 2023

Wrong quote for what happened with my car. Let customer waiting for an hour and don’t care what problem they have More

by datcao1305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Landers Toyota NWA responded

Thank you for discussing this with our Service Director and we apologize for the issue that you had on Saturday. We have marked your file to work specifically with the advisor that you have requested to work with going forward. We will continue to train at all times on how best to handle each client's needs in the most efficient and professional manner.

May 06, 2023

Service was fine no vehicles in lot for sales nor does Kexus dealer have any vehicles . More

by kingfarm56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Landers Toyota NWA responded

kingfarm56, we appreciate the positive review regarding your service visit for your Lexus. We appreciate your feedback as we're always looking for ways to improve. We hope you'll come see us next time you need any sales or service help!

May 05, 2023

It was quick and fast and the waiting place very comfortable. Very much helpers and workers More

by STACEYZEBEDEE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Creel, Johnny Guiterez
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May 08, 2023 -

Landers Toyota NWA responded

STACEYZEBEDEE68, thank you for the 5-star review! We're happy to hear you had a great experience while you waited for your Toyota to be serviced. Please let us know if we can help with any future sales or service needs.

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