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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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November 07, 2020

Easy to schedule, easy to walk in, comfortable waiting area, good messaging, friendly service folks, easy to check out, clean car upon completion. Thank you. More

by aalord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Nov 13, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave a review! We appreciate your business and we look forward to seeing you next time!

November 06, 2020

Called in for 40K mile service and to patch a tire with a screw in it. Picked it up with no contact pick up which was nice but they did the 45K service, charged $25 to patch a tire then credited me the $25.. More

by CharlieA
Recommend Dealer
No
Employees Worked With
Daniel Sekely, Jose Rodriguez, Lake Mills
Nov 12, 2020 -

Landers Toyota NWA responded

Charlie, We're very concerned to hear that your car was returned with the nail still in your tire. We'd like to get this fixed up for you. Please be on the lookout for a private message to confirm your contact information. Thank you

November 05, 2020

Simple and easy. Called and scheduled a appointment and the rest was handled with very little contact via the phone. Everyone was helpful and friendly. More

by sherry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Nov 13, 2020 -

Landers Toyota NWA responded

Sherry, Glad we could make your service simple and easy for you! Thanks for taking the time to leave a review. See you next time!

November 05, 2020

They are absolutely amazing and make the car buying process very easy. They really care about their customers! Craig Dye is amazing and extremely helpful! More

by sbhorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Zecena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Dye-10 stars!, Kyle Maxwell, Seth Snyder
Nov 13, 2020 -

Landers Toyota NWA responded

Thanks for the kind review! We're glad to hear that you had a great experience with us. We hope to see you again!

November 05, 2020

Awesome atmosphere, very friendly and good people, I enjoy coming to the dealership an learning about new things coming into production, an talking to some of the people about older toyota facts More

by CARLOSMEDRANO773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Nov 13, 2020 -

Landers Toyota NWA responded

Thanks, Carlos! We enjoying seeing you in the store and chatting about Toyota with you. Come by and see us anytime!

November 04, 2020

Tyson and Josh were great to work with when I was buying new tires. I did get a decent deal and took the deal so I could get free tire rotation for life of tires which was important to me. More

by swolfard20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson
Nov 13, 2020 -

Landers Toyota NWA responded

We're glad we could help you out! We appreciate your business, and we look forward to seeing you again next time!

November 04, 2020

Just a good dealership and Barry the salesman is a great guy. Overall the process was easy given all the legal headaches of paperwork you have to sign these days! More

by markberry04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills
Nov 13, 2020 -

Landers Toyota NWA responded

Mark, Thanks for the kind review! Barry is awesome and we're lucky to have him on out team. We look forward to seeing you next time!

November 03, 2020

Took excellent care of my issue. Much appreciated! Johnny was very courteous and understanding. Waiting area was comfortable. Can’t wait for things to be back to “normal”! Coffee would have been great 😊 More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Nov 13, 2020 -

Landers Toyota NWA responded

Peggy, Thanks for taking the time to leave us a review! We appreciate your business and we hope we can give you that coffee soon.

November 03, 2020

I'm so glad someone like Jason is in the service manager role there because it's quite apparent there are some in the service department (Seth Snyder) that don't value promoting customer loyalty at all. Hor More

by Curtisamac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder, Jason Jones
Nov 13, 2020 -

Landers Toyota NWA responded

Thanks for bringing this to our attention, Curtis. We appreciate you and you business and we hope to provide you with the five-star experience you deserve next time.

November 01, 2020

This was my second time with Mark Daniels. He was polite, helpful, and clear in talking through everything. The online scheduler isn’t totally clear on service and mark made sure I had exactly what I wanted More

by matthewbakke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Dec 10, 2020 -

Landers Toyota NWA responded

Matthew, Mark is wonderful and we're glad he could help you out with your service needs. Thanks for taking the time to leave us a review, and we hope to see you again in the future!

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