Landers Toyota NWA - Service Center

Good service but still unable to help find the issue with my truck. Everyone took care of me, however, I want the issue solved before my warranty expires. I’m at 54K miles and have a known issue and I’m worr my truck. Everyone took care of me, however, I want the issue solved before my warranty expires. I’m at 54K miles and have a known issue and I’m worried I’ll be stuck with the bill when I hit 60K even though it’s a known issue that just hasn’t been pinpointed yet. More

Top shelf dealership, customer friendly employees. Fantastic waiting room...appreciate the free coffee and water. Popcorn was a great touch. Drew Parker was very professional. Fantastic waiting room...appreciate the free coffee and water. Popcorn was a great touch. Drew Parker was very professional. More

Very Accomodating Drew heard/listened to my needs for an alignment - without an appointment. He got me worked in and I made it to my medical appointment with plenty of Drew heard/listened to my needs for an alignment - without an appointment. He got me worked in and I made it to my medical appointment with plenty of time to spare. Very Kind and Understanding too. More

Drew was absolutely amazing! He went above and beyond to help me and find out the part I needed had an extended warranty that paid my bill in full. I cried from joy! The repair truck got the job done quickl help me and find out the part I needed had an extended warranty that paid my bill in full. I cried from joy! The repair truck got the job done quickly and efficiently while making sure they job was done perfectly. Thank you so very much!!! More

Received excellent service! I was in and out within one hour! Josh explained everything and he always takes care of us! I will not take my Rav 4 anywhere else! hour! Josh explained everything and he always takes care of us! I will not take my Rav 4 anywhere else! More

Customer service is always top notch! I had an 0700 appointment to service my Tundra, and right on time service technicians checked me in, and completed the serving in under 40 minutes. B I had an 0700 appointment to service my Tundra, and right on time service technicians checked me in, and completed the serving in under 40 minutes. Best time yet! Will definitely only come to this dealership for my vehicle needs! More

Overall, service is good, but I'm disappointed in their minimal effort to satisfy warranty concerns. My home link garage door signal is so weak, it really doesn't work, but since it's within spec, they don minimal effort to satisfy warranty concerns. My home link garage door signal is so weak, it really doesn't work, but since it's within spec, they don't want to replace it again. The signal was stronger with the 1st version, but it sent a double signal. My paint is literally peeling off of the bumper, but b/c it was originally rock damage, they won't cover the painting. Body shops are telling me the paint peeling so easily is an adhesive problem that shouldn't be happening. They need to consider going above minimal Toyota coverage to satisfy customers. The slip in Toyota quality is my biggest concern. Not the dealer's fault, but it looks like I may have to buy Korean now to get the quality I expected from Toyota. More

Johnny G is great Johnny makes check on easy. Makes you feel he is on top of it and looking out for you. We waited and service was done in a reasonable time. Johnny makes check on easy. Makes you feel he is on top of it and looking out for you. We waited and service was done in a reasonable time. More

Great customer service. Friendly sales team that worked hard alongside the financial team member to got us the vehicle we where looking at for the price point we liked hard alongside the financial team member to got us the vehicle we where looking at for the price point we liked More

We were at the dealership for our 5000 mile check up with tire rotation. Steve Landers Toyota NWA is the best dealership we have dealt with in our lives. we are first time converts from General Motors to Toy tire rotation. Steve Landers Toyota NWA is the best dealership we have dealt with in our lives. we are first time converts from General Motors to Toyota. we were in great need for help with the new computer systems of the car. Koda was a fantastic and patient teacher to us. Everyone at the dealership is friendly and helpful. More