Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,234 Reviews of Landers Toyota NWA - Service Center
Sort by
January 01, 2019
No hassles and simple process. I’ve rented cars for decades and jumped through hoops every time. When dealing with everyone there it’s been simple and fast. I don’t like red tape an I’ve rented cars for decades and jumped through hoops every time. When dealing with everyone there it’s been simple and fast. I don’t like red tape and there is none when dealing with you guys. More
by Bill123
Verified CustomerEmployees Worked With
Heather Nauert
January 01, 2019
Service Land Cruiser Excellent service work and wonderful help from Jason Jones.. to say anything more—I can’t. Jason is so informed and professional, I don’t understand Excellent service work and wonderful help from Jason Jones.. to say anything more—I can’t. Jason is so informed and professional, I don’t understand why he is not promoted to management More
by BILLBLACKSHEAR
Employees Worked With
Jason Jones
January 01, 2019
Service was excellent and very professional. They were very timely and efficient and provided shuttle service for me. Very happy with my experience and this w was excellent and very professional. They were very timely and efficient and provided shuttle service for me. Very happy with my experience and this was my first visit with this dealership. More
by ANDREWGADAMS316
Employees Worked With
Andrew Gates
January 01, 2019
Great service Great fast service very knowledgeable and helpful, friendly and with a smile 😊 free popcorn , soda 🥤 pops and bottles of water in the cooler while y Great fast service very knowledgeable and helpful, friendly and with a smile 😊 free popcorn , soda 🥤 pops and bottles of water in the cooler while you are waiting for you car to be serviced!! More
by BREEBOTTOMS4
Employees Worked With
Johnny?
January 01, 2019
Brake Service, Incorrect Quote I called the dealership to get a quote on a brake job. The lady asked front or rear brakes and I told her both and that I was bringing my own pads. Sh I called the dealership to get a quote on a brake job. The lady asked front or rear brakes and I told her both and that I was bringing my own pads. She gave me a quote total of $290-300. When I checked out, the total was around $450. Turns out the quote I was given was for only the front or rear, not both. Also the quote didn't factor in me bringing my own pads. The service adviser, Jason Jones, was very patient and kind in his explanation for why the quote I received was incorrect. However, I chose Steve Landers because I trusted the quote I was given. I was disappointed and felt misled. More
by KIAHEULL
Employees Worked With
Jason Jones
January 01, 2019
Quick than expected Very much satisfied and they completed before expected time.Explantion in detail is good.They have taken care of all requested points during service t Very much satisfied and they completed before expected time.Explantion in detail is good.They have taken care of all requested points during service time. More
by VNU
Employees Worked With
Joseph “Coach” Baughman
December 30, 2018
Pleasant. Coffee was fresh rest rooms where clean had a bar of donuts and a fridge full of drinks it was expectacular. Love the early morning service. The clerk Coffee was fresh rest rooms where clean had a bar of donuts and a fridge full of drinks it was expectacular. Love the early morning service. The clerk who took care of me was a gentleman desrves a raise. More
by Siah76
Employees Worked With
Other Employees :
Daron Calico, Chip Anderson, Michael Graves, Caleb Kordsmeier, Joseph “Coach” Baughman, Andrew Gates
December 30, 2018
Awesome experience Mark Daniels was very helpful. I came in to get windshield wiper blades and Mark went above and beyond my expectations to help me out. Mark Daniels was very helpful. I came in to get windshield wiper blades and Mark went above and beyond my expectations to help me out. More
by mcwieser
Employees Worked With
Mark Daniels
December 29, 2018
Poor customer service I was promised a ride from my home to Toyota and was made wait for 1.5 hrs. They should have told me in advance about the delay. I was promised a ride from my home to Toyota and was made wait for 1.5 hrs. They should have told me in advance about the delay. More
by DINESHGM4U
Employees Worked With
Don't remember
December 29, 2018
Poor customer service Customer service is terrible and the service manager and service employee treated us bad and said they don’t care customers . We’ve had a bad experien Customer service is terrible and the service manager and service employee treated us bad and said they don’t care customers . We’ve had a bad experience with this Toyota ir Rogers ever since we got out Camry with them . Two years ago we decided to get a brand new vehicle and that was a huge mistake More
by 336SPD
Employees Worked With
Joshua murrah
