4,234 Reviews of Landers Toyota NWA - Service Center
Oil change and recall service Seth is always the first person I call whenever I have problems/questions about any of my 3 Toyota vehicles. I can relie on him to give me honest ans Seth is always the first person I call whenever I have problems/questions about any of my 3 Toyota vehicles. I can relie on him to give me honest answers without him trying to get me to spend money when not necessary. He has integrity which is hard to find anymore. I would like to thank him for his always being able to take care of me and my vehicles. He is a credit to your company and an outstanding reflection of how you value your customers. Thanks. More
Great service I’m really happy with Toyota service, My advisor Josh and his team were really helpful while I waited on my Corolla service. Since day one, any issue I’m really happy with Toyota service, My advisor Josh and his team were really helpful while I waited on my Corolla service. Since day one, any issue with the car has been fixed. More
Tundra oil change This is the only place this truck has ever had service since we purchased the vehicle in 2008. Always pleased with how it's taken care of. This is the only place this truck has ever had service since we purchased the vehicle in 2008. Always pleased with how it's taken care of. More
Excellent customer service I asked to be notified if they were running late today when I went to have my car serviced because my son had football practice this afternoon and coa I asked to be notified if they were running late today when I went to have my car serviced because my son had football practice this afternoon and coaches weren’t exactly understanding when players arrived late to practice, regardless of the reason. They assured me they would. Not even 30 minutes later they were done, they doubled up on the oil change and tire rotation to make sure I got out quick and could get my son to practice on time. I so appreciate that! More
45,000 mile checkup The whole process was easy. Everyone effortlessly checked me in and did all the work I requested. They made certain my car was in great shape for wint The whole process was easy. Everyone effortlessly checked me in and did all the work I requested. They made certain my car was in great shape for winter. More
Did not charge labor only for time spent on vehicle. Had a repair outside of scheduled service. Book estimate was 4 hours. Mechanic finished in 2 hours and fifteen minutes, but I was charged for all 4 h Had a repair outside of scheduled service. Book estimate was 4 hours. Mechanic finished in 2 hours and fifteen minutes, but I was charged for all 4 hours. I was refunded the labor difference. The charges for regular scheduled maintenance are very competitive. I was very surprised at the charges for work outside of those schedules. De More
Great service Definently recommend the service good and professional people helpfull and they tell you exactly how long the car will take to get finished give them Definently recommend the service good and professional people helpfull and they tell you exactly how long the car will take to get finished give them 10 out of 10 More
Very customer friendly. Drew was very helpful and called to get approval before doing any additional work. Called to let me know when it was ready for pickup Drew was very helpful and called to get approval before doing any additional work. Called to let me know when it was ready for pickup More
Long Wait Time for Oil Chg & Tire Rotate Service Dept does not want to stand behind promises made by the sales team and then questions the customer for an hour. Took 2.5 hrs to complete serv Service Dept does not want to stand behind promises made by the sales team and then questions the customer for an hour. Took 2.5 hrs to complete service. Mentioned minor cosmetic issues with service tech and nobody wanted to take the time to look at the issue. More
Oil Change Everyone is very helpful and polite. I did not have an appointment to have my oil changed, but everything was done in a timely manner. Everyone is very helpful and polite. I did not have an appointment to have my oil changed, but everything was done in a timely manner. More