Landers Toyota NWA - Service Center

Battery replacement Drew Parker was great. He is very polite and knows what is doing. He was swamped with customers and treated each one professionally and made each of u Drew Parker was great. He is very polite and knows what is doing. He was swamped with customers and treated each one professionally and made each of us as though we were the only one there. Thank you Drew! More

Oil change Very friendly, professional staff. Genuine commitment to provide superior service. I appreciated the prompt completion of the work and the frequent up Very friendly, professional staff. Genuine commitment to provide superior service. I appreciated the prompt completion of the work and the frequent updates. The atmosphere was very pleasant everywhere. More

Oil change Thanks for identifying break pads worn, but quote is 2-3 x industry standard. Would rather have fixed there, but going elsewhere for that price. Thanks for identifying break pads worn, but quote is 2-3 x industry standard. Would rather have fixed there, but going elsewhere for that price. More

Service for 20k I am pleased with everybody at the dealership. I am taken care of from the time I get there to when they wash my vehicle and review what they may have I am pleased with everybody at the dealership. I am taken care of from the time I get there to when they wash my vehicle and review what they may have found during the check up. More

First scheduled maintenance with new car! Very nice waiting area with comfortable seats and refreshments. Courteous and professional staff. I specifically came out of my way because I’d had ir Very nice waiting area with comfortable seats and refreshments. Courteous and professional staff. I specifically came out of my way because I’d had irritating experiences at other Toyota dealerships. I am happy to continue to drive to Rogers to have my car maintenance! More

Pleased Very happy they took the time to listen to me. Then they explained the results. They let me know if i had more questions to please call them. Very happy they took the time to listen to me. Then they explained the results. They let me know if i had more questions to please call them. More

Great people, takes a little longer than I like! I like all the folks I have dealt with but it seems like even with an appointment it takes longer than necessary for services. Now understand that I d I like all the folks I have dealt with but it seems like even with an appointment it takes longer than necessary for services. Now understand that I don’t drive a Toyota but I bought it from them and was told services wouldn’t be an issue. My wife drives a Tacoma and it still seems to take a while. Overall I do like them, particularly Jason Jones at service desk, and will continue to do business with them but wish it was done in a bit more of a timely manner! More

FANTASTIC The reason for giving this excellent rating is because everyone at Steve Landers Toyota of Northwest Arkansas. Was very professional was out for our c The reason for giving this excellent rating is because everyone at Steve Landers Toyota of Northwest Arkansas. Was very professional was out for our concern. Answered our questions fast and accurate. They were so accommodating our car was done in in 45 min. They also washed it spic and span. They are totally awesome. We have never had such wonderful service before. They treat like a King. More

15000 mile checkup In at 7:00 AM, out 25" layer with no problems. Josh is by far the best setvice advisor I have worked with at this dealership. In at 7:00 AM, out 25" layer with no problems. Josh is by far the best setvice advisor I have worked with at this dealership. More

Great customer service Landers Toyota has great customer service. One happy customer. Got me in at the appointment time and was ready when I returned from running errands. Landers Toyota has great customer service. One happy customer. Got me in at the appointment time and was ready when I returned from running errands. More