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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,232 Reviews
Call Service Center (866) 951-3834

4,232 Reviews of Landers Toyota NWA - Service Center

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October 29, 2023

Lake got us right in and out on a fog light issue we had. Great service! More

by cbassbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Landers Toyota NWA responded

Thank you for the five stars, cbassbaker! It was our pleasure to get you back on the road as quickly as possible. Please let us know if we can help you with anything else!

Helpful
October 29, 2023

Can sometimes be difficult to make an appointment but over all good experience. Good waiting area. More

by ccutten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Doran
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Landers Toyota NWA responded

We appreciate the five-star review, ccutten! We're glad you have enjoyed your past visits and we hope to make your next experience even more exceptional!

Helpful
October 29, 2023

Alway Amazing experience at landers Toyota NWA. Very helpful and kind staff. Get immediate help More

by POONAM.SAPHCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Landers Toyota NWA responded

We're happy to hear it, POONAM.SAPHCM! It's our pleasure to provide friendly and attentive service. We look forward to seeing you again soon!

Helpful
October 29, 2023

Su vendedor Sr Felix Gutierrez, nos atendio en Noviembre 2022, con mucho profesionalismo y ahora en noviembre 2023, regresamos y es un caballero muy educado, amable y busca como ayudar y complacer su client More

by Rafael Colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
Report | Print
Oct 30, 2023 -

Landers Toyota NWA responded

¡Gracias por elegir Landers Toyota NWA, Rafael! Realmente apreciamos que nos visite nuevamente y nos alegra que Felix le haya brindado un servicio siempre fantástico. ¡Siempre es un placer servirle!

Helpful
October 28, 2023

Spent 1:45 minutes waiting on a basic ($100) oil change and oil was spilled on my engine so it smells when I get out. The only reason I gave 2stars was because they did the right thing and discounted the s More

by BradyBunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Guiterez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Landers Toyota NWA responded

Thank you for taking the time to provide us with your feedback, BradyBunch. We understand how this situation was frustrating. We value you as a customer and want to do whatever we can to earn your business in the future. Please contact our Service Director Shawn Wells at shawn.wells@landerscorp.com so that we can discuss your experience in more detail.

Helpful
October 28, 2023

Bought new tires , one had a leak - noticed it 10 miles down the interstate just before a blow out had to air up twice on my own just to get back More

by LBHIGHT1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Oct 30, 2023 -

Landers Toyota NWA responded

Hi, LBHIGHT1985. We are sorry to hear about the trouble with your new tires. Providing our customers with safe, high-quality products is extremely important to us, so we take this situation very seriously. Please, contact Service Director Shawn Wells at shawn.wells@landerscorp.com so that we can learn more about the incident. Thank you for your patience; we hope you will give us the opportunity to earn back your trust.

Helpful
October 28, 2023

Clean and courteous. Enjoyed the coffee and doughnuts while waiting. Appt. was on time. Good staff. More

by PATLDJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Landers Toyota NWA responded

Thank you for these kind words, PATLDJ! We're thrilled that you had such a wonderful experience with our team and our waiting area. Come see us again anytime!

Helpful
October 27, 2023

Great Experience! Everyone was very helpful. Answered all my questions from Sales, Service, and Parts. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovani Rodas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Landers Toyota NWA responded

We are always happy to help, Mark! Thank you for visiting our dealership and taking the time to rate us five-stars!

Helpful
October 26, 2023

Job done when promised. Excellent communication at all times. Concierge service to work, on a timely and friendly manner. Customer service personnel very professional and fr More

by hilda.basora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara , shuttle driver. Excellent service!
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Oct 26, 2023 -

Landers Toyota NWA responded

Hi, Hilda! Thank you for your thoughtful review. It was our pleasure to provide you with top-notch service throughout your experience. We appreciate you trusting us with your vehicle and we look forward to seeing you next time!

Helpful
October 26, 2023

Hi, Tim Doran went above and beyond helping me, the mechanic did a fantastic job. Between the two of them it will make me want to come back. They were definitely professional and efficient. Thank you g More

by KAREN.BEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Davis
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Oct 27, 2023 -

Landers Toyota NWA responded

You are very welcome, Karyn! We're happy to hear Tim and the rest of our team delivered such fantastic service. Thank you for this five-star review, we hope to see you again soon!

Helpful
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