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Landers Toyota NWA - Service Center

Rogers, AR

4.5
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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January 17, 2022

The service was really good. Service was really fast too The service was really good. Service was really fast too & everything looked really nice and clean More

by Jennihernandez0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels, Tim Doran
Jan 20, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're happy to hear your service was good and fast, and the overall experience was a positive one. We'll see you in the shop next time!

January 16, 2022

Hmm let’s see Wasn’t completely satisfied over warranty Hmm let’s see Wasn’t completely satisfied over warranty work but not terrible Gonna do some trading but they thought there truck was gold and our More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Landers Toyota NWA responded

Thank you for bringing this to our attention, Don. We appreciate the feedback, and we hate you weren’t completely satisfied with your experience with our team. We’d like to learn more about your experience, so we can address any issues directly. If your concerns lie with our service department, please email our Service Director, Shawn Wells, at shawn.wells@landerscorp.com. If you have any further concerns, don’t hesitate to reach out. Thank you.

January 16, 2022

Since I was in town (I live 30 minutes away), I stopped by the dealership without making a previous appointment like I usually do. I needed my usual maintenance tuneup done on my Prius before I went on a c More

by Marleen Post
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Jan 20, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you sharing your experience, and we're glad our team could fit you in for your usual maintenance. We hope you have a safe trip! If there is anything else we can help with, let us know!

January 15, 2022

Great place to take my 2 vehicles for service and also the very best place to work at. More

by CHAPINV43@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Aulenback, Zach Vann, Caleb Kordsmeier, Lake Mills, Johnny Guiterez, Tim Doran
Jan 19, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could take care of your vehicles and help you out. Thank you for leaving a review!

January 14, 2022

Great service staff that are helpful and courteous. They kept me informed of vehicle status and any concerns. They provided prompt quotes (albeit expensive) on any additional needed vehicle maintenance. Che More

by Larry M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could keep you informed and up-to-date. We appreciate you sharing your experience. Thank you for the feedback! We hope to have another opportunity to work with you!

January 14, 2022

Service was completed when promised, waiting area was comfortable, but I was hoping to get some work completed while I waited and the WiFi didn’t work. More

by EBURKE1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Jan 19, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Lake and our team could complete the service as promised, and we appreciate the feedback. Thanks for bringing your concerns to our attention! If there is anything else we can help with, let us know!

January 14, 2022

My vehicle was in for a recall.It still has not been My vehicle was in for a recall. It still has not been completed. Waiting on parts. More

by cfrlindsey1216
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Jan 19, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We appreciate your patience, and we hope our team is keeping you up-to-date on the recall. If you have any questions, don't hesitate to give us a call!

January 13, 2022

Chris was an excellent service writer and the service department found my problem… good job.. More

by CTX52361
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you giving Chris a shoutout, and we're glad our team could help find the issue. If there is anything else we can help with, give us a call!

January 13, 2022

Always helpful, the maintenance crew takes great care of our vehicles. They are prompt and very knowledgeable. More

by mike.howrey1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez, Mark Daniels, Seth Snyder
Jan 14, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team can take great care of your vehicles in a timely manner. We'll see you in the shop next time! Give us a call if there is anything else we can help with.

January 13, 2022

There always nice and they received you with a smile and help you with what you need More

by lauraresemdez617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Trailor, Mark Daniels
Jan 14, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team can always help you with what you need. If there is anything else we can help with, give us a call!

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