Landmark Dodge Chrysler Jeep Ram

want to share my recent experience, I bought a 2017 ram 1500 rebel about a month ago less than 2 days having it the engine light came on engine misfire multiple cylinders had a mechanic check found clogged 1500 rebel about a month ago less than 2 days having it the engine light came on engine misfire multiple cylinders had a mechanic check found clogged air filter that’s after salesman stating that all cars gets a inspection and spark plugs were loose and only 5 out of 16 spark plugs were gapped right I had new spark plugs put in and all were gapped 2 days later light came on again .i had landmatk tow truck to their shop the following Monday I went down and spoke to the service manager of service department he told me they changed rebuilt engine , new computer in truck , new wiring harness , ignition coils and the spark plugs and gave me records of all repairs and said the truck should of never been sold having all these problems but dealership still sold it to me knowing the problems so I traded it in bc I needed a vehicle bc we traded our equinox in on it and it was sold I got a 2020 ram 1500 on sheet where they give you for price you sign to acknowledging the deal it was stated I wanted the tonneau cover,hard rock wheels and tires they agreed I got other truck but it turns out it was a different lug pattern they said I couldn’t have wheels but agreement said hard rock wheels and tires they finally agreed. It took a full week to get done. They put a leveling kit on front shocks so the wheels and tires could be put on they used csp upliftters in Buford. The wheels they put on are fuel not the hard rock wheels we agreed on the tires were right but the company landmark hired blew out driver side shock oil was everywhere on my driveway the next morning I looked. I talked to the guy at csp upliftters he stated to me he would look at it but it was a used truck less than 4 yrs old with only 28000 miles shocks don’t blow out in my opinion they did it. But why would I let them try to fix if they couldn’t do right the first time he also told me he didn’t get truck til Monday the dealership had since Tuesday night before that Monday it was scheduled the weds also he said dealership told him it was a 2017 truck 5 lug it’s a 2020 6 lug that’s why it took a week but salesman lied told me a part came in damaged so the salesman lied. To top it off when I bought the second truck my bank write check amount a little over bc we kept going back and forth on price the dealership hasn’t sent me the difference back in a check as promised I call try to speak to pan Holloway no answer I left message. So buyer beware I’m not trying to get back or anything like that m telling my personal experience whoever reads this can come to their own conclusions. Also for car buyers buying a car anywhere. 1). Always get a out the door price car dealers want you set on a payment amount by that they add percentage to your car loan if you finance through them never give your social security number til you get a out the door price it’s best to get pre approved for car loan before you go there 2) never pay the document fee it’s a rip off move they charge 799 negotiate it to a 100 or 200 3) on trade in s get a cash price for vehicle goto car max or another price appraisal site know what your trade is worth 4) at closing don’t buy their extended warranty they price gouge you they money off warranty’s they try to talk you into buying buy from a warranty company yourself 5) if they owe you something on your car like add on s like wheels,tires, sunroofs etc. don’t take your car home after buying let them the work first if it’s up to your standards then take it.5) never put cash down they can manipulate numbers to where with financing you’ll be just giving it away. Keep your cash and add it to your payment every month extra goes to the principal of the loan. If you have been wrong I suggest reporting to the federal trade commission they have a online form to repoTy incidence More

Never do business with this dealership again I got a brand new dodge challenger 2021 I ain’t really had it for a year I paid cash money which I still had the manufactory warranty on my vehicle I took it brand new dodge challenger 2021 I ain’t really had it for a year I paid cash money which I still had the manufactory warranty on my vehicle I took it there mind you this is my only transportation so from understanding I was told I was going to be put in a rental which I was but it was it was like pulling teeth they had me running back and forth telling lies the customer service and communication sucks at this dealership and for the owner to respond to my review on landmark dodge morrow saying i’m lying and it’s two sides to the story yes it is and mines is true they just don’t want to lose business!!! Im going to report this to corporate office!!!! More

They will lie to you and then not answer the phone, respond to emails, VM, or FB messages. respond to emails, VM, or FB messages. More

Don’t waste your time. They tried to hold my keys hostage to keep me there and played the game where they make you wait forever. Very old school car dealer tactic. And t They tried to hold my keys hostage to keep me there and played the game where they make you wait forever. Very old school car dealer tactic. And then started yelling at me for wanting my keys back. Horrible experience! Ended up buying my Ram at Ed Voyles. Much better experience! More

DO NOT PURCHASE Any Jeep product from here. I bought a 2021 in December of 2021. It has over heated twice since August of 2022. I bought a 2021 in December of 2021. It has over heated twice since August of 2022. More

Do NOT waste your time. I don't normally write reviews when I have bad experiences, but this one was so bad I had to. I buy way too many new vehicles and this dealership is I don't normally write reviews when I have bad experiences, but this one was so bad I had to. I buy way too many new vehicles and this dealership is the worst I've ever dealt with. I am entitled to Affiliate Program pricing at 1% under invoice price through my work. Additionally, I was fortunate that TrueCar sent me a bonus $1000 rebate applicable to the vehicle I wanted. I checked and double checked that these two things were stackable before I went to market. If they were not stackable I would have stopped here, but this was enough of an incentive to start the search. I got excited about the possibility of a new ride. I did my homework. I spent the weekend searching inventory and found the vehicle I wanted. Landmark had it. I made contact with the Landmark team and was told they didn't have the vehicle on the lot yet. However, they did have a more expensive build that was just "dropped off" and they could work a deal on it. I asked for the VIN so that I could research the build sheet. They sent the VIN very quickly - good job! Though it was a bit more expensive than the build I had inquired on, I decided to move forward. After all, I had Affiliate Program pricing and a $1K rebate. Through a series of texts (yes, this is all in writing), I told the sales representative everything he needed to know. I gave him my tax rate for the out-of-state tax calculation; I provided the control number for the Affiliate Program, and I provided the voucher number for the TrueCar rebate. I waited. When I heard back from the salesperson, the price quoted was more than the sticker price. The salesperson assured me that Affiliate Pricing and the TrueCar rebate had been applied. How was this possible? Well, that's still a mystery. They were unwilling to share the price breakdown and the invoice price on the vehicle. I asked, more than once, to see it so I could check the math. And when asked, they are required to provide the invoice under the Affiliate Program rules. They refused that request stating that they didn't do that for out-of-state buyers. I'm not sure why my home location is relevant for anything other than a tax calculation...I digress. I have done enough of this in the past to know that the invoice price is always less than the sticker price and I'm entitled to 1% below that....and then the TrueCar rebate should have taken the price another $1k lower. It should not be a mystery and it should be very simple - that's main point of the program; ease of purchase and price transparency. From my experience, the Landmark team is not very good at their job. To be fair, the salesperson did mention an environment package that may have changed the price. To what degree, I'll never know because, they would not tell me what it costs. I was also curious as to how an environmental package was applied to a vehicle that was just "dropped off." I'm assuming the environmental packages is one of those paint treatments...like TurtleWax, but far more expensive. I'll never know because I never got a price breakdown. I have since moved on and will take delivery of my new vehicle from another dealer very soon. Yes, they're honoring Affiliate Pricing and the TrueCar rebate and there are no mathematical anomolies in the price breakdown they provided. We have to be creative these days to get good deals...play the hand we are dealt in these times. There are many other dealers. There are some really good ones out there. Landmark is not one of them. Do your homework and don't waste your time. I hope others can learn from my experience. More

Don helped me and my mom look at some cars on Sunday. I’m currently just looking around until I make a final decision in May. However, during my experience he was very helpful and welcoming which made my I’m currently just looking around until I make a final decision in May. However, during my experience he was very helpful and welcoming which made my time worth it. So I thank him for all that he did. More

I recently purchased a vehicle and was assisted by Mr. Don at Landmark Dodge Morrow, He was great he did everything he could do to help I sincerely appreciate that he went the extra mile, I will be recomme Don at Landmark Dodge Morrow, He was great he did everything he could do to help I sincerely appreciate that he went the extra mile, I will be recommending him & that location to others More

In 2011, 2013, 2015, and 2019 I have purchased new Jeeps from Donatus Ugonabo who is Landmark Dodges' best salesman. My experiences have been awesome. So much that I recommended others to purchase cars wi from Donatus Ugonabo who is Landmark Dodges' best salesman. My experiences have been awesome. So much that I recommended others to purchase cars with him. The staff also worked with me to attain low monthly payments and I have been completely satisfied. I will be making a new purchase within a year and it will be with Don Ugonabo @ Landmark Dodge in Morrow, Ga. More