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Landmark Dodge Chrysler Jeep Ram

Morrow, GA

3.0
694 Reviews

6850 Mt Zion Blvd

Morrow, GA

30260

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Showing 694 reviews

February 16, 2022

Don helped me and my mom look at some cars on Sunday. I’m currently just looking around until I make a final decision in May. However, during my experience he was very helpful and welcoming which made my More

by Kenya Milfort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Feb 22, 2022 -

Landmark Dodge Chrysler Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tim Lambert - timlambert@landmarkdodge.com

February 15, 2022

I recently purchased a vehicle and was assisted by Mr. Don at Landmark Dodge Morrow, He was great he did everything he could do to help I sincerely appreciate that he went the extra mile, I will be recomme More

by akhodeir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Feb 18, 2022 -

Landmark Dodge Chrysler Jeep Ram responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tim Lambert - timlambert@landmarkdodge.com

January 31, 2022

In 2011, 2013, 2015, and 2019 I have purchased new Jeeps from Donatus Ugonabo who is Landmark Dodges' best salesman. My experiences have been awesome. So much that I recommended others to purchase cars wi More

by yonja329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donatus Ugonabo (5 Stars)
Feb 03, 2022 -

Landmark Dodge Chrysler Jeep Ram responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Tim Lambert - timlambert@landmarkdodge.com

January 28, 2022

Great experience, found the vehicle I wanted online. Scheduled a test drive and the vehicle was waiting on me when I arrived. My sales consultant Asia was great and made the process easy. Everyone was f More

by BWRIGHT2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asia Williams
Feb 02, 2022 -

Landmark Dodge Chrysler Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tim Lambert - timlambert@landmarkdodge.com

January 07, 2022

So you can see from other reviews that this dealership needs A LOT of work in the customer appreciation department. Therefore, I will start off with very few positives. NIKESH AMIN and ANDRE TYLER under More

by Newbie15
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nikesh amin; andre tyler
Jan 10, 2022 -

Landmark Dodge Chrysler Jeep Ram responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, Tim Lambert - timlambert@landmarkdodge.com

Jan 10, 2022 -

Newbie15 responded

Good afternoon Mr. Lambert, I just emailed you. Hopefully, there is something that can be done to help rectify this purchase experience.

Jan 24, 2022 -

Newbie15 responded

I emailed Mr. Lambert my response on January 10th. He has yet to take the time to respond to my email. His generic response above is just that. He never intended to make this situation right and could again care less. I take his lack of response to my email as a lack of care or interest in truly making this situation right or creating a positive car buying experience. I will be sure to forward this lack of response back to Mopar corporate for their additional consideration.

October 26, 2021

Bought a keep wrangler that had a check engine and tire pressure light on when I picked it up. I was told it would go away as I drive it. Took it to get looked at and the manager said I had to wait 3 days More

by Spec4RBD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lamin Ceesay
Oct 28, 2021 -

Landmark Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Darin Moser - darinmoser@landmarkdcj.com

October 02, 2021

We have experienced outstanding service from Jason, the guys in service and also the wonderful ladies in the call center. My family member is unable to leave his home if his van with the lift isn’t working More

by PhilsMom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and all in the service department and the awesome ladies in their call center!
Oct 06, 2021 -

Landmark Dodge Chrysler Jeep Ram responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Landmark Dodge Chrysler Jeep of Georgia was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Darin Moser - darinmoser@landmarkdcj.com

September 25, 2021

BEWARE!!! Bought a "Certified Pre-Owned" truck only to realize the next day that I have mismatched tires (front doesn't match the back or each other and have different levels of wear), mismatched floor ma More

by Q
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harsha Cooke
Sep 28, 2021 -

Landmark Dodge Chrysler Jeep Ram responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, Tim Lambert - timlambert@landmarkdodge.com

September 09, 2021

So far this is been a bad experience. Towed my 2019 Ram truck in for electrical issues over 2 weeks ago. Every time I call no one returns my message so I drove over 2 times last week and now this week. S More

by bdd770
Customer Service
Recommend Dealer
No
Employees Worked With
Service Department
Sep 13, 2021 -

Landmark Dodge Chrysler Jeep Ram responded

I apologize for what has happened with your vehicle. If you could give me some additional information I would be happy to check into this situation. My email is joevaladez@landmarkdcj.com a phone number or name will help me identify. Sincerely Joe Valadez

August 31, 2021

Landmark Dodge service department SUCKS!!! Second bad experience... made my appointment two months ahead for repair a windshield nozzle, now I called to confirm app. and was told forgotten to order par More

by Elijah
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Winfree, Michael Bernard
Aug 31, 2021 -

Landmark Dodge Chrysler Jeep Ram responded

Elijah, Thanks for taking the time to lets us know your frustrations. I spoke with my parts manager Mike and he dug into what happened and has addressed this concern. The part is a VIN specific part that should have been ordered as such. The part has now been ordered correctly and is coming from Michigan and usually takes 5 business days to arrive. we have on file your number and Mike will call you the day it arrives to get you in immediately. Mike can be contacted at 678-251-2348 if you need any additional information. Sincerely Joe Valadez

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