Landmark Dodge Chrysler Jeep Ram

I bought a brand new Jeep Wrangler 2019 had to return had wire issues, bought a 2021 charger fuel pump bad and bought a 2021 challenger fuel pump bad as well and I haven’t made the first payment and these gu wire issues, bought a 2021 charger fuel pump bad and bought a 2021 challenger fuel pump bad as well and I haven’t made the first payment and these guys haven’t reached out and said anything. I believe they think this is ok. More

Extremely poor customer service, they told us things they were going to do and never did them. Sales agent was eating during our transaction! 🤦‍♀️ My husband and I will never shop there again! were going to do and never did them. Sales agent was eating during our transaction! 🤦‍♀️ My husband and I will never shop there again! More

I called today to get my 2020 Ram 3500 in to get repair work done. The truck has suddenly developed a severe shutter in the front end to the point I am not sure it can safely be driven. I called the serv work done. The truck has suddenly developed a severe shutter in the front end to the point I am not sure it can safely be driven. I called the service department and was placed directly on hold. When someone finally got to me, I was told it would be at least 3 weeks before they could get me in. When I expressed my concerns over the drivability of the truck I was told I should bring it in and drop it off since I didn’t think it was drivable. This is the dealership that I purchased the truck from and I would expect better customer service from them. When I mentioned that this is my work truck and I can not afford to be without it for at least 3 weeks, the person on the phone just didn’t care. More

Deceptive!!!! Went in for a vehicle that had arrived, after a week of conversing with their internet and sales team. Vehicle was lost in their system and nowhere to be found, agreed to take a look at the after a week of conversing with their internet and sales team. Vehicle was lost in their system and nowhere to be found, agreed to take a look at their pricing to still try to lease it; just to see a markup of 11k from their MSRP. A little confused, I asked more info and rather place an order instead of purchasing current lost vehicle. Was lied to; telling me that orders were in Halt and would wait at least 4-6 Months. Reached out to Tim General Manager without response. Passed by another dealership and got all this misinformation clarified and corrected. Cars are still being made! Orders are still being accepted! Markups due to low inventory are unethical, yet still used; every vehicle had a $5,000 markup! Quite unhappy to see the “biggest” Chrysler Dodge Jeep Dealership in Atlanta just wanting to sale sly absurd unfair prices. Several days passed, and i have lost hope of even giving this Dealership a second Chance. Ps. Heath this warning, don't get ripped off. More

The manager was awesome but my salesman agreed to one down payment then switched it as soon as I signed all my paperwork and left the lot with the car. He did not own up to what HE charged and quoted me. down payment then switched it as soon as I signed all my paperwork and left the lot with the car. He did not own up to what HE charged and quoted me. So unprofessional they won’t sign off on me getting my tag because the salesman said he quoted $1800 along with 2 other quotes but you wrote $1500 and told the cashier to charge $1500 my receipt says $1500 will never use them again or recommend them. Now im stuck with a car i’m paying for and can’t get a tag for because they want me to now pay the other $300 that I never agreed to. Be careful with these salesman they be so quick to make a sell telling you anything to get that money but if he meant to quote me $1800 whis fault is that his and why should i pay for his carelessness I paid what i was told to pay. They only got 2 stars because Jonas was so nice and cool. More

If I could do a negative I would...the service department SUCKS...NEVER HAD A POSITIVE EXPERIENCE ..I purchased my car from them but will never go back.. SUCKS...NEVER HAD A POSITIVE EXPERIENCE ..I purchased my car from them but will never go back.. More

i bought a used vehicle for this dealership. I am a out of state buyer so it was different then just going to the dealership and buying the car or truck. You have to put a lot of trust in the people you ar of state buyer so it was different then just going to the dealership and buying the car or truck. You have to put a lot of trust in the people you are dealing with. The sales person, used car Manager and Finance manager all did great in getting me into the car i wanted and having it delivered 11 hours away. No problems here. More

Great dealership, I bought a used car from them and most new car dealers make people buying used feel like less of a priority but not Landmark. They made me feel like I was just as important as someone buyi new car dealers make people buying used feel like less of a priority but not Landmark. They made me feel like I was just as important as someone buying a brand new car. If you go in ask for Shawn Lucas he was my sales rep. He made me feel right at home there. More

My first experience with Landmark Dodge had me driving all the way back to the dealership to get parts that their employees didn't include in the initial order. When we realized the parts weren't included all the way back to the dealership to get parts that their employees didn't include in the initial order. When we realized the parts weren't included, the parts representative argued with my husband on the phone and said they didn't have a manager on duty. Apparently they aren't allowed to make decisions without management and the managers get annoyed when they bother them during family time as per the employees. After arguing, telling my husband that I said I only need the one part and not all(that we paid for), hanging up on my husband, we called back and were told to pick up the parts. Upon arrival, the parts representative said I only asked for the one part when I reminded him that I only gave him the number and last name on the account. He, as the employee failed to pull the order and complete it accurately. All of this an not one apology for their incompetence. More

They should vehicle on the website for a price, I called and they verify the car was on the way, I left work headed that way I got a call and they raise the price $4200. Bait and switch and a typical used c and they verify the car was on the way, I left work headed that way I got a call and they raise the price $4200. Bait and switch and a typical used car salesman tactic More