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Landmark Ford
Tigard, OR
656 Reviews
Established in 1979 with a commitment to customer care, Landmark Ford employees are proud of their heritage.
Company Mission:
Our mission is to treat every customer and employee with honesty and integrity. We will strive to continuously provide the highest quality of service with a sense of warmth, friendliness, company spirit and individual pride.
Landmark Ford has grown to become one of the largest Ford dealerships in the Northwest because of our loyal customers and employees. We feature a very modern facility and continuous staff training to offer the very best automotive care possible. We invite you to give the Landmark experience a try!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 12:00 AM
Tuesday 6:00 AM - 12:00 AM
Wednesday 6:00 AM - 12:00 AM
Thursday 6:00 AM - 12:00 AM
Friday 6:00 AM - 12:00 AM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 12:00 AM
Tuesday 6:00 AM - 12:00 AM
Wednesday 6:00 AM - 12:00 AM
Thursday 6:00 AM - 12:00 AM
Friday 6:00 AM - 12:00 AM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 656 reviews
July 19, 2022
Jeffrey kept me well informed on our purchase, very helpful, and never too busy for a phone call. He went above an beyond while taking my call and organizing my delivery while on his vacation/fishing t helpful, and never too busy for a phone call. He went above an beyond while taking my call and organizing my delivery while on his vacation/fishing trip. In addition, Aaron Weeks and the rest of the Landmark team made me feel comfortable throughout the purchase process. Overall, I'm very satisfied with my experience. More
by Richard Nadolny
Helpful June 27, 2022
Very easy to work with. No pressure. Honest. Locked price of car at time I placed order which saved me $1,400 dollars No pressure. Honest. Locked price of car at time I placed order which saved me $1,400 dollars More
by judymoore05
June 21, 2022
My girlfriend and I took her car to Landmark Ford in August of 2021 to have her entire engine replaced in her 2017 Ford Escape. To be clear, we purchased the vehicle from another Ford dealership in CA t August of 2021 to have her entire engine replaced in her 2017 Ford Escape. To be clear, we purchased the vehicle from another Ford dealership in CA the year prior so the need for the engine to be replaced was NOT Landmark Ford's fault. We called Landmark Ford and had to wait over a month for her car to be seen for the initial diagnosis. It was determined by Landmark Ford that her engine needed to be replaced, and that it would take around 2 months to do. Supply chain issues and labor are what caused the long wait, and we understood that. 2 months go by of horrible contact. We constantly reached out, via voicemail and text, and consistently were ghosted. We finally received a callback to notify us they forgot to order a specific part for the engine, and that it would take several more weeks to have the part shipped and installed. We understood, and asked for better communication. The communication this time was better, and finally after a several month ordeal August-November, we got her car back. We were happy. Now February 2022 hits and her check engine light turns on. So we call into landmark ford and are told it's going to be a month before the car can get in. Finally get the car in, and it turns out it was running on incredibly low oil because the service department installed the new engine wrong and had leaked oil everywhere. They fixed it at no cost in March, and sent us on our way. A couple weeks later, there were more oil leaks. So we took the car BACK to landmark ford to have it fixed. This was starting to get very frustrating. They "fixed" the car once again, and sent us on our way. Not one day later, we are driving the car and the front right wheel disconnects from its connections ON TRAIN TRACKS. So we are stuck on train tracks, frantically calling police, all because landmark ford forgot to put a nut back on the ball joint (take a look at the pictures). Took it BACK to Landmark Ford for them to fix it (because nobody else would touch the car), and they found MORE oil leaks. 4 weeks later, picked up the car and sent us on our way. Last week, we took the car back to make sure there are no more oil leaks. To our surprise, no more oil leaks. BUT! Money was stolen out of her center console. Gone. I have left the service director a voicemail and am waiting for a response... i will update this review when he gives me a call. DO NOT BUY FROM OR TAKE YOUR CAR TO LANDMARK FORD! You will regret it. More
by masonarnold113
May 31, 2022
I am extremely thankful for the help I received today. Tony and his team went completely above and beyond what they had to do and I am blown away by the customer service and real kindness me and my son ex Tony and his team went completely above and beyond what they had to do and I am blown away by the customer service and real kindness me and my son experienced. Thank you so very very much More
by JessiRey
Employees Worked With
Tony Garcia
May 15, 2022
Jeff was great to work with. It’s not as easy to buy a car these days with supply chain issues. Jeff’s communication throughout the process was sincere and consistent. I would b It’s not as easy to buy a car these days with supply chain issues. Jeff’s communication throughout the process was sincere and consistent. I would be happy to work with Jeff again and refer business his way. Thank you! More
by Dgk503
May 09, 2022
Planning our visit with Lauren one week in advance to purchase our new car as we had to fly in from out of state, everything was ready, however it appears the finance department had a meeting that held u purchase our new car as we had to fly in from out of state, everything was ready, however it appears the finance department had a meeting that held up the process a bit. Lauren was great, helpful, informational, extremely nice and patient knowing we were a little pressed for time. In all, we walked out satisfied and got to enjoy a 700 mile drive home the following day enjoying our new car Thank you More
by jim@csibayarea
May 05, 2022
If you own a vehicle that needs gold team services I highly recommend not even wasting your time. Both times I’ve been in contact with this service department it has been nothing but a hassle. It’s pr highly recommend not even wasting your time. Both times I’ve been in contact with this service department it has been nothing but a hassle. It’s pretty bad when you own a car that you have to wait days to even pray for a call back Is department is obviously lacking customer service skills and needs serious help in this manner. More
by todddubroca
Employees Worked With
May 03, 2022
Landmark Ford was a pleasure to deal with. Purchasing a vehicle is never a quick easy experience but they made it enjoyable. Lauren was helpful when I custom ordered my Ranger and more impor Purchasing a vehicle is never a quick easy experience but they made it enjoyable. Lauren was helpful when I custom ordered my Ranger and more importantly, she was incredibly fun to work with. I highly recommend going to see her if you are in the market for a new vehicle. More
by stephlynnjones0111
Employees Worked With
Dan Sorden, Lauren Whiteside
April 30, 2022
I’ve had many cars from many dealers. I rate Lauren at Landmark Ford with 5 stars. She is absolutely the best. Professional. No games. Great follow up. Landmark is also exceptional. App I rate Lauren at Landmark Ford with 5 stars. She is absolutely the best. Professional. No games. Great follow up. Landmark is also exceptional. Appreciate the team and Aaron in finance. Can’t say enough good things. Reach out to Lauren and Landmark Ford for a great experience. Loving my 2022 Ford Bronco!! Thanks Lauren for taking such great care! More
by maj0903
April 29, 2022
Just had my 2022 bronco delivered that we reserved in July 2020. The demand and lack of chips delayed delivery. Jeff updated me on a regular basis without any coaxing. Vehicle arrived while we were o July 2020. The demand and lack of chips delayed delivery. Jeff updated me on a regular basis without any coaxing. Vehicle arrived while we were out of town and Jeff made the purchase seamless and even delivered to our home. Couldn't ask for any better service. We have purchased 5 Fords from Jeff and Landmark in the last 7 years and will definitely buy more. Landmark even gave us a $500 gift card to attend the bronco off-roadeo in Las Vegas. More
by Penny O.
Employees Worked With
