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Landmark Honda

Alexandria, VA

4.5
1,243 Reviews
Welcome to Rosenthal Landmark Honda. Rosenthal Landmark Honda has been recognized with Honda President's Award Elite Honors for 2014. Each year Honda recognizes dealerships for exceptional performance in all facets of their operations. In 2014, the Elite Level of Distinction was added to the Honda President's Award program to recognize dealerships that achieve operational excellence and also rank among the top ten in the nation in new-vehicle sales. Rosenthal Landmark Honda is an 8 time winner of the Honda President's Award. As a prospective auto buyer, you may think that all Honda dealerships are the same. But, if exceptional customer service and low prices are important to you, then you'll find Landmark Honda is the dealer for you. This dealership strives to exceed our customer's expectations. We've served our customers from the same location for over 25 years and plan to do so for the next century. It's just one more reason we plan to make Rosenthal Landmark Honda your next place to buy and service your car, truck or van. In short, we look forward to exceeding YOUR expectations soon!
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5125 Duke St

Alexandria, VA

22304

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Showing 1,243 reviews

June 30, 2009

Mr. Sanita always handles my 2002 Civic when I bring it in for repairs or service, and even though it is an older car he still makes me feel as though I am as important as someone with a brand new Honda. More

by roxannes16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sanita
Jul 06, 2009 -

Landmark Honda responded

Response from: Landmark Honda Added: 7/1/2009 4:34:08 PM roxannes16 Thank you for taking the time to comment on dealer rater. We are pleased that Dave treats you like a new car customer. Its important to have your service department inform you of up coming items that could need attention. Its our mission to have all customers feel and be treated as new car customers. " Thats the key to always having customers" Thank you for your buisness. Cheryl Holt, customer Relations Manager.

June 30, 2009

Akmed and Rashad were personable, genuine, and made our Akmed and Rashad were personable, genuine, and made our car buying experience the BEST ever!!! Akmed was detailed oriented regarding the explanation More

by 4Cherubs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashad Powell and Akmed
Jul 01, 2009 -

Landmark Honda responded

4cherubs Thank you for purchasing from Landmark Honda. Rashad and Akmed have been with us for several years and are an important part of our Sales Team. We are fortunate to have a staff dedicated to building long term relationships with clients. Welcome to the Landmark Honda family and congratulations on the purchase of your Van. Cheryl Holt, Customer relations Manager.

June 30, 2009

We had a problem with the airbag system (SRS). While our extended warranty had recently expired, Ms Showers worked with her service manager and only charged us for the part & not the labor--taking care of a More

by landmkhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GG Showers
Jul 06, 2009 -

Landmark Honda responded

Response from: Landmark Honda Added: 7/1/2009 5:01:50 PM Thank you for your positive response on Dealer Rater. We value your comments and your patronage to Landmark Honda. I am sorry to see that your warranty had expired. Its important to assist whenever possible. Thanks for your years of service with Landmark Honda. Cheryl Holt, Customer Relations Manager.

June 30, 2009

I was very pleased with my visit to the Landmark Honda. I'm usually very hesitant about taking my car to a dealership to get it serviced because I feel that either 1. its going to take a ridiculously long More

by jcb1141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Cruz
Jul 01, 2009 -

Landmark Honda responded

jcb1141 Listening to the radio or watching TV its easy to think that Landmark Honda will have your car all day. Watching TV the national chain joke about taking out a 2nd mortgage for an oil change. There are many misconceptions. I would like to comment on a few. 1. We do perform service without an appointment. 2. We do work on cars while you wait. 3. We do have service work with a time guarantee. 4. We do have service specials that are priced below after market chains.( or national Chains). We want to offer you the Highest value for your dollar. 1. Honda factory trained technicians. ( a specialist for your Honda) 2. Genuine Honda factory parts. 3. Perventive maintenance and inspections programs that keep you informed. 4. The latest factory diagnostic equipment. At Landmark Honda, we are committed to providing the most for your hard earned dollar. Thank you for servicing at Landmark Honda. Cheryl Holt, Customer Relations Manager.

June 30, 2009

My service advisors were great! Very knowlegdeable and helpful in the service process. I wish the prices weren't so high, but I do appreciate having knowledgeable and friendly people to interact with dur More

by hawkeyejay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Dixon, Milton Cruz
Jun 30, 2009 -

Landmark Honda responded

hawkeyejay We are pleased with your posting on Dealer Rater. Your comments about Todd and Milton are greatly appreciated. We would like to thank you for your years of patronage with your Hondas. We look forward to seeing you in the service department here at Landmark Honda. Cheryl Holt, Customer Relations Manager.

June 29, 2009

I/WE (FAMILY) PURCHASED 5 CARS FOR THE LAST 2 YEARS WITH THIS DEALERSHIP AND 4 OF THOSE CARS WERE SOLD BY WISDOM.. I RECOMMEND WISDOM AS YOUR SALESPERSON NEXT TIME YOU VISIT HERE, YOU WILL NEVER HEAR THE WO More

by SUPERON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WISDOM D
Jun 30, 2009 -

Landmark Honda responded

superon I would like express a sincere thank you on behalf of Landmark Honda. Purchasing so many cars from Landmark Honda and Wisdom shows your patronage and satisfaction. I will see that your reveiw is posted on the customer comment board, for all of the Landmark staff to see. We appreicaite your business and referals. Cheryl Holt, Customer Relations Manager.

June 29, 2009

I highly recommend anyone one in the market shopping for a Honda to come visit Landmark Honda and ask for Mr. Wisdom. He is a friendly and courteous gentleman that assisted me with my new car purchase. He g More

by julsv6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WISDOM D.
Jun 30, 2009 -

Landmark Honda responded

julsv6 Thank your for your response on Dealer Rater. I will see that Wisdom recieves a copy of your comments and thank you for purchaseing at Landmark Honda. We look forward to servicing with you in the future. Cheryl Holt, Customer Relations Manager.

June 29, 2009

Wisdom was wonderful to me. He is very knowledgeable of his work. He is very customer service oriented. My daughter is planning on buying a Honda pilot later on this year and I strongly recommened her to b More

by jgbroad03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wisdom D.
June 28, 2009

Landmark Honda is a dealership is a place where l will always recommend anybody in the US to go for better deals, meet employees with good sense of humor, friendliness and what have you of the choice of c More

by freyaovi1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William D.
Jun 29, 2009 -

Landmark Honda responded

Dear freyaovil Wisdom is an outstanding member of the Landmark Honda sales team. We are pleased with your comments and future referals. Being able to recommend us to a friend or co-worker is the highest compliment we can recieve. I will share your information with the sales team. Wisdom Doamekpor, has been the top Sales Associate at Landmark Honda for the past 3 consecutive years. Wisdom is a Platinum Level Honda Certified Sales Associate that has won him many awards and recent a trip to Hawaii. He is also a member of the Presidents Club within the Rosenthal Automotive Group. We are proud to have a team member like Wisdom here at Landmark Honda. Chuck Singleton Sales Manger

June 28, 2009

I AM IN THE MARKET LOOKING FOR A NEW CAR FOR MY FAMILY SINCE WE ARE EXPECTING A NEW MEMBER VERY SOON.I DID WORKED IN YOUR DEALERSHIP AND WISDOM HELPED ME OUT A GREAT DEAL.HE DID ANSWER ALL MY QUESTIONS AN More

by kudjocarl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WISDOM D 5715940475
Jun 29, 2009 -

Landmark Honda responded

Dear kudijucarl Congratulations on your newest addition to your family! We would also like to welcome you to the Landmark Honda Family. Your review about your new car purchasing experience and Wisdom are overwhelming. At times there can be obsticles to over come when purchasing a new car. This is when experience, knowledge and dedication of your Sales Associate all comes together. Thank you for purchasing from Landmark Honda. Chuck Singleton, Sales Manager.

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