303 Reviews of Landmark Honda - Service Center
I've been very pleased with the service I have received from the Tan Team at Landmark Honda. I always feel like I am informed of the service that will be provided and feel like they explain, in layman ter from the Tan Team at Landmark Honda. I always feel like I am informed of the service that will be provided and feel like they explain, in layman terms what will be done to the car. Being a woman, I've always been a little skeptical of mechanics/car service, but here I feel like I am being treated fairly and honestly. Also, I am always able to easily get an appointment and have been able to re-schedule as necessary. I have recommended the Tan Team to my friends. More
I've been bringing my 1999 Honda Accord to this dealership since 2002 and I have never had anything less than first rate service from Milton Cruz. I will not have any other dealership in the MD, DC dealership since 2002 and I have never had anything less than first rate service from Milton Cruz. I will not have any other dealership in the MD, DC, VA, area service my 1999 Honda Accord. I've called several times and Milton will troubleshoot the problem over the phone. I provide him with the symptoms and "BAM" he pin point the problem every time. During our last visit, June 09, my wife was leaving Bethesda and stated all the instruments lights were on. I called Milton immediately and he diagnoses the problem immediately. I'm telling you the guy is the best and he is definitely an asset to Landmark Honda Service department. I live in Woodbridge and bypass several Honda dealerships because I can not receive this type of friendly and knowledgeable service anywhere except Landmark Honda....trust me I've visit those other dealerships Service departments and their staff is no where close to Milton. If your Honda needs service you need to call Milton Cruz and you want be disappointed. More
GE GE WAS EXTREMELY POLITE AND PROFESSIONAL IN HELPING ME TO GET MY CAR SERVICED. SHE EXPLAINED EVERYTHING THAT WAS WRONG WITH MY VEHICLE AND HELPED ME TO UNDERSTAND WHAT WAS A NECESSARY FIX VERSUS ONE THAT TO GET MY CAR SERVICED. SHE EXPLAINED EVERYTHING THAT WAS WRONG WITH MY VEHICLE AND HELPED ME TO UNDERSTAND WHAT WAS A NECESSARY FIX VERSUS ONE THAT COULD WAIT UNTIL MY NEXT SERVICE. WHEN MY CAR TOOK LONGER THAN EXPECTED, SHE HELPED ME TO GET A LOANER SO THAT I COULD MAKE MY PREEXISTING APPOINTMENT. SHE CALLED ME AND GAVE ME CONSTANT UPDATES OF THE TIME THAT MY CAR WOULD BE READY. I HIGHLY RECOMMEND GEGE AND LANDMARK FOR ALL SERVICE NEEDS. More
I got my New CRV in 2008 and Had the best Service from this Dealership since I been there and they have always taken care of me and my car Need. I had Every inspection done when they send me an email for this Dealership since I been there and they have always taken care of me and my car Need. I had Every inspection done when they send me an email for bring my car for service and I have gotten oil and my 25,00 mark inspection done there and they are the Best and I would Recommend them to all my friends and family and customer I get at my Job More
Courteous and knowledgable. Understood cost restraints and was able to prioritize what needed to be done. Work was done the same day as promised. Couldn't have had a more professional experience. This is and was able to prioritize what needed to be done. Work was done the same day as promised. Couldn't have had a more professional experience. This is "why" I rated this dealership as high as I did. In addition they run a convenient shuttle to the Metro stop. More
To all that it may concern. I have been taking my To all that it may concern. I have been taking my family's Honda's to Landmark for about 20 year's now and they have always been the absolute ver To all that it may concern. I have been taking my family's Honda's to Landmark for about 20 year's now and they have always been the absolute very best!!! My service advisor, Sean Kearney, is outstanding in every way. There could not be a better service advisor. He is honest, always goes out of his way for me, and helps me keep my service bills as low as possible. I have recommended to family and friends ane will continue to recommend to Honda owners that they go see Sean and the entire Service Department of Landmark. The Service Manager (Larry), is also the best and my former Service Advisor. Plus, I always take advantage of the Service Department's convenient shuttle service to and from the Metro, so I can get my work done while Landmark takes car of my Hondas. More
This is my first time I have ever done anything like this but I felt it to be worth it. I have been taking my car to various places for service but now have found a new place. Landmark Honda with Sean Kear but I felt it to be worth it. I have been taking my car to various places for service but now have found a new place. Landmark Honda with Sean Kearney. He helped me with my Accord and really took the time to explain or better yet help me understand what was going on with my car. As a single mom I can't begin to tell you how that comfortable that was for me. "Thank You Sean!" More
We own 3 Honda CRVs and one Honda civic; two of newer CRVs and the civic were bought from Landmark Honda. We have had all of our Hondas serviced at Landmark through Milton Cruz for over ten years becaus CRVs and the civic were bought from Landmark Honda. We have had all of our Hondas serviced at Landmark through Milton Cruz for over ten years because of Mr. Cruz's and Landmark's committments to excellence. As a woman and the primary buyer and scheduler of the family cars, I have never been treated with disrespect nor in a condescending manner (for being female), as I have been through other car dealerships. Landmark Honda will continue to receive our business. More
We are new in town and past due for our 60K Mile workup along with some extras...GeGe was SO wonderful in assisting us, offering us a same-day appointment and flexing with our schedule as needed. Her warm along with some extras...GeGe was SO wonderful in assisting us, offering us a same-day appointment and flexing with our schedule as needed. Her warmth, professionalism, and apparent love of the work she does made our service experience, a typically dreaded thing in our past state, a refreshingly positive experience! I felt confident knowing my 2006 Odyssey was being taken care of by Honda professionals, and GeGe was an integral part of our Landmark experience. If we are still in the area when we need to purchase a new Honda, we will certainly head straight to Landmark, due to the EXCELLENT service we were provided by GeGe and the team. More
I have been bringing my two Hondas ('99 Accord EX); '04 Accord V-6)to Landmark for service for years and ever since he first started working at Landmark Milton Cruz has been my service advisor. Milton has Accord V-6)to Landmark for service for years and ever since he first started working at Landmark Milton Cruz has been my service advisor. Milton has always been courteous and helpful and even more importantly, knowledgeable, about automotive service. He has been instrumental in keeping my autos in top shape. If your Honda needs service, Landmark is the place to go and Milton Cruz is the service advisor to see. More