Larry H. Miller American Toyota Albuquerque

The work being done was great but the customer service was horrible. Standing in front of the customer service rep and he didn’t acknowledge me, left and didn’t come back. Good thing there was this lady was horrible. Standing in front of the customer service rep and he didn’t acknowledge me, left and didn’t come back. Good thing there was this lady next him who saw this and asked if I had been helped. More

From the manger on down we had a positive experience! Our sales person Woodrow was amicable and positive. He answered all of our questions and without any pressure. He was easy to talk to and was very Our sales person Woodrow was amicable and positive. He answered all of our questions and without any pressure. He was easy to talk to and was very attentive to our needs! Ramon and Ashley were also very helpful and worked with us to the end. We overall had a very positive experience!! More

The service center does a good job, 15 word minimum just need 3 more words need 3 more words More

Joe Sanchez and Johnny B take great care of myself and my Tundra. I will always seek them out for work on my truck. Even for the smallest thing, my concerns are theirs. They own them and help me in any way t Tundra. I will always seek them out for work on my truck. Even for the smallest thing, my concerns are theirs. They own them and help me in any way that they can. More

Had a service appointment for 12:15, checked in at 11:45 for an oil change and didn't leave until 4:30. Two girls were driving around in my truck and I was told they took it for a wash. The service is alway for an oil change and didn't leave until 4:30. Two girls were driving around in my truck and I was told they took it for a wash. The service is always horrible. This is not the first time, but I paid for the service package so what am I to do. The service is absolutely horrible. My name is Loren Jojola and my contact information is (505)702-6995, please contact me. More

The service is exceptional and my Service consultant Martin was pleasant polite and easy to work with. I enjoyed driving my car home after the service. Martin was pleasant polite and easy to work with. I enjoyed driving my car home after the service. More

Took car in. This time I know it was worked on properly. Thanks Joe Sanchez. This time I know it was worked on properly. Thanks Joe Sanchez. More

The response to the update on the service on my truck, no one responded to my request until my service manager called to let me know that my truck was ready and it was late in the day. one responded to my request until my service manager called to let me know that my truck was ready and it was late in the day. More

Don’t really appreciate that for a promotional pricing this dealership will throw in miscellaneous fees. I think it’s unethical this dealership will throw in miscellaneous fees. I think it’s unethical More

We were very happy with the salesman Carlos but not so much with the finance guy Eddie much with the finance guy Eddie More